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type_genre:"Bibliography included"
~isPartOf:"Dienstleistungscontrolling"
~type:"article"
~type_genre:"Case study"
~type_genre:"Mikroform"
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(1991). - 249 S. - Enth. 5 Beitr.
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Qualitätsstandards im Dienstleistungsprozess
Fließ, Sabine
;
Lasshof, Britta
;
Willems, Gabriele
- In:
Dienstleistungscontrolling
,
(pp. 71-88)
.
2005
Persistent link: https://www.econbiz.de/10003302017
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Kennzahlengestütztes Marketingcontrolling in Dienstleistungsunternehmen
Reinecke, Sven
;
Geis, Gerold
- In:
Dienstleistungscontrolling
,
(pp. 275-300)
.
2005
Persistent link: https://www.econbiz.de/10003302054
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Implementierung des Kundenwertmanagements - Modellierung und Anwendungsbeispiel
Bruhn, Manfred
;
Hadwich, Karsten
;
Georgi, Dominik
- In:
Dienstleistungscontrolling
,
(pp. 351-368)
.
2005
Persistent link: https://www.econbiz.de/10003302063
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