This guide is designed to help and enable policy-makers, trainers and practitioners from ILO constituents to understand, promote and facilitate social dialogue in the hotel, catering and tourism sector.

Reviews the relevant literature on experiences of stress and violence and their interactions within the hotel, catering and tourism industry. Examines conditions that may be conducive to violence and stress at work, investigates the extent of the problem, identifies vulnerable groups of workers...

This paper presents a rationale for analysing employment by taking the sectoral structure of an economy into consideration. It provides an overview of ways of measuring employment intensity and discusses the relationship between employment intensity and labour productivity. It uses the South...

Traces the restructuring of the National Railways from the first rationalization programmes of the 1960s to the privatization of the first independent railway company in 1993. Focusing on employment and industrial relations, shows how the railway workforce was gradually scaled down and how trade...

ILO pub. Article constituting the sequel to an earlier review (Internat. Labour Rev. 113(1), 1976, 1-15) on trends in workers participation at enterprise level - focuses on collective bargaining, the revival of works councils, role of trade unions, effects on labour productivity and industrial...

Examines whether labour productivity and industrial competitiveness are affected by legislation on dismissals, atypical contracts of employment and unemployment benefits.