Given the enormous amount of data created through customers’ transactions in retail stores, it comes as no surprise that retailers are actively seeking initiatives to leverage big data and offer their customers superior services that provide mutual, previously unattainable benefits....

Business Process Reengineering (BPR) is the cutting-edge trend in contemporary business. It is a tool, a method or practice to attain radical improvement in various dynamic environments. The main aim of development of this scale “BPR Application Scale (BPRAS)” was to study about the...

The Manufacturing Industry today is significantly challenged by slow growth and a tough global economy. In order to remain competitive in the global marketplace, manufacturers are adopting radical corporate strategies -- like flattening the organization, globalizing production, forming strategic...

Business Process Reengineering & Total Quality Management both aim to increase organizational efficiency, but attempt to do this through very different means. The purpose of this paper is to compare two approaches to the management of organizational change, BPR and TQM. In order to achieve this...