Sediawan, Lisan M. N.; Armanu, Armanu; Risna Wijayanti; … - In: Scientific papers of the University of Pardubice 31 (2023) 1, pp. 1-11
Patient Experiential Quality is an important dimension in the quality of care in hospitals, because poor quality cause visible and invisible cost. With this respect, the present study aims at identifying the dimensions of patient experiential quality and examining the interrelationships among...