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A key factor for success of companies operating in a globalized market environment is a modern SOA-based infrastructure. An essential component of a SOA infrastructure is the central service registry. Current standards for organizing service registries and their implementations are driven by the...
Persistent link: https://www.econbiz.de/10009505138
The majority of service providers have recognized the need to develop innovative services that meet sophisticated customer needs on time. Because of structural changes in the market, rising costs and shorter lifecycles of services and technologies this has become a more demanding task than ever...
Persistent link: https://www.econbiz.de/10009424474
Die vorliegende Arbeit befasst sich mit einer neuen Art von Services, den Technology-Derived Services (TDS). TDS basieren auf Produkten, die aufgrund von IT-basierten Funktionalitäten in der Lage sind, autonom zu operieren und somit dem Kunden direkten Nutzen stiften. Dabei ist während der...
Persistent link: https://www.econbiz.de/10011449417
Purpose - The literature review aims to facilitate a broader understanding of on-demand service platform operations management and proposes potential research directions for scholars. Design/methodology/approach - This study searches four databases for relevant literature on on-demand service...
Persistent link: https://www.econbiz.de/10013278931
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Consumers may need help using an inherently complex or information-intensive product after purchase. This paper studies …, consumers can show up in the largest numbers to seek after-sales support. We also study the possibility of the firms …
Persistent link: https://www.econbiz.de/10012914421
The use of online services such as social networking sites or search engines is generally governed by one or more usage policies, such as terms of service, end-user license agreements, and privacy policies. To facilitate effective dissemination of policy information, structured policy data...
Persistent link: https://www.econbiz.de/10014173868
The Internet has presumably created a level playing field that allows any service provider across the globe to compete for contracts on online outsourcing platforms for IT services. In this paper, we empirically examine (a) how country (language, time zone, cultural) differences and the...
Persistent link: https://www.econbiz.de/10014123731
Mobile phones are being used to improve one’s economic situation by increasing the efficiency of day-to-day decision making by reducing transaction costs. At the same time, entertainment services on mobile phones, while not bringing any productive value to the user, are quite popular. However...
Persistent link: https://www.econbiz.de/10014038497
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