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Continuous improvement and learning in the supply chain
Hyland, Paul W.; Soosay, Claudine A.; Sloan, Terrence R. - University of Central Queensland; University of Western …; … - 2003
This paper reports on research into continuous improvement and learning in logistics. It is generally acknowledged that …
Persistent link: https://www.econbiz.de/10009482138
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Design of single hub crossdocking networks: geometric relationships and case study
Kittithreerapronchai, Oran - 2009
outsourced to third-party logistics (3PL) companies. In the former case, shipments are consolidated and transported from their …
Persistent link: https://www.econbiz.de/10009475972
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Continuous innovation in logistics services: an empirical study of distribution centres
Soosay, Claudine A. - University of Western Sydney; College of Law and Business; … - 2003
contrasted the factors in ten Distribution Centres in Australia and in Singapore that affected the use of continuous innovation …This study explores the concept and practical implementation of continuous innovation in logistics services …, contingencies, individual competencies and performance measures of innovation in Distribution Centres with logistics services …
Persistent link: https://www.econbiz.de/10009482195
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Internal service systems and cultural differences : an exploratory study of Switzerland, Australia, and Singapore
Wittmer, Andreas (contributor) - 2005
Mit dieser Dissertation werden die Wirkungen von kulturellen Unterschieden auf das Dienstleistungsempfinden verglichen. Es wird auf die Interaktion von Support mit Frontmitarbeitern fokussiert. Es wird bestätigt, dass die verschiedenen Kulturen einen Einfluss auf das Serviceempfinden der...
Persistent link: https://www.econbiz.de/10003211495
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How foresight creates unforeseen futures : the role of doubting
Blackman, Deborah A.; Henderson, Steven - University of Surrey; Southampton Institute; University …; … - 2004
This paper defines foresight as being a mental model about the future and considers the role of foresight in shaping actions and events reflected in imperious, heroic, tragic and chaotic futures (defined within the paper). The paper contends that success in foresight is not about acquiring...
Persistent link: https://www.econbiz.de/10009481983
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The reputation of the corporate social responsibility industry in Australia
Truscott, Rachael A.; Bartlett, Jennifer L.; Tywoniak, … - 2009
by revealing that CSR is an emerging industry in Australia, which is in the process of developing its own reputation as a … that the CSR industry in Australia is in its early stages of development and is therefore in need of increased internal …
Persistent link: https://www.econbiz.de/10009483376
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Using a modified SERVQUAL approach to assess the quality of supply chain services in Greek online supermarkets
Mitropoulou, Anastasia D.; Tsoulfas, Giannis T. - In: Logistics 5 (2021) 4, pp. 1-17
well as aspects of the logistics efficiency, are being examined, and the gaps between the expectations of people using … this paper is the formulation of a framework which can be used to assess the quality of B2C logistics services. Results …
Persistent link: https://www.econbiz.de/10012661386
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Evaluation of dimensions of SERVQUAL model for determining quality of processes in reverse logistics using a Delphi - Fuzzy PIPRECIA model
Stević, Željko; Nunić, Danjana; Badi, Ibrahim; … - In: Romanian journal of economic forecasting 25 (2022) 1, pp. 139-159
Persistent link: https://www.econbiz.de/10013411714
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An innovative framework for quality assurance in logistics packaging
Matyi, Henriett; Tamás, Péter - In: Logistics 7 (2023) 4, pp. 1-13
Background: As a result of the effort to satisfy unique customer needs, the complexity of production and service processes is constantly increasing. In this context, the requirements for packaging systems, essential for carrying out logistic tasks, are also diversifying, and various quality...
Persistent link: https://www.econbiz.de/10014454562
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Study of Shipping Industry in Singapore : An Export Logistics Perspective
Gupta, Gunjan; Pandey, Nikhil; Shukla, Vishal - 2009
the export logistics part of the shipping process.The complete process of export logistics (movement of goods from shipper …
Persistent link: https://www.econbiz.de/10014204722