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Consumer trust in the digital economy : the case for online dispute resolution

Chung, Alex; Yu, Ying - 2021

Persistent link: https://www.econbiz.de/10013536085

The antecedents of repurchase intention in the Indonesian e-commerce marketplace mediating role of trust

Sudirman, Mutiyah Mappeaty; Aisjah, Siti; Rohman, Fatchur - 2022

Persistent link: https://www.econbiz.de/10013445480

The impact of socioeconomic and cultural differences on online trade

Elfenbein, Daniel W.; Fisman, Raymond; McManus, Brian - In: Management science : journal of the Institute for … 69 (2023) 10, pp. 6181-6201

Persistent link: https://www.econbiz.de/10014393052

Customer experience in social commerce websites : toward an integrated conceptual framework

Beyari, Hasan; Ghouth, Alaa - In: Journal of management research 10 (2018) 3, pp. 52-62

Persistent link: https://www.econbiz.de/10011867004

Effects of perceived service quality, website quality, and reputation on purchase intention : the mediating and moderating roles of trust and perceived risk in online shopping

Qalati, Sikandar Ali; Vela, Esthela Galvan; Dakhan, … - In: Cogent business & management 8 (2021) 1, pp. 1-20

This paper aims to investigate the relationship between antecedents of trust in online shopping and purchase intention …, as well as the mediating role of trust in online shopping and the moderating role of perceived risk between trust and … the moderating role of perceived risk over trust in online shopping and purchase intention. The slope for the relationship …

Persistent link: https://www.econbiz.de/10012669005

Enhancing trust in online grocery shopping through generative AI chatbots

Chakraborty, Debarun; Kar, Arpan Kumar; Patre, Smruti; … - In: Journal of business research : JBR 180 (2024), pp. 1-18

Persistent link: https://www.econbiz.de/10014556450

Uncertainty mitigation in online ticketing purchase : the moderating effect of analytics information

Han, So Yeon; Chang, Younghoon; Siew Fan Wong; Hon Qui Chong - 2015

The process of purchasing air tickets is often hovered with much uncertainties. Such uncertainties are introduced by complex pricing strategies and algorithms used by airline companies which vary ticket price based on dates, time of purchase and different routes selected. In order to reduce...

Persistent link: https://www.econbiz.de/10011526207

Review of cross-border e-commerce and directions for future research

Hazarika, Bidyut B.; Mousavi, Reza - In: Journal of global information management 30 (2022) 2, pp. 1-18

Persistent link: https://www.econbiz.de/10012799188

From Mars to Venus : alteration of trust and reputation in online shopping

Oghazi, Pejvak; Karlsson, Stefan; Hellström, Daniel; … - In: Journal of innovation & knowledge : JIK 6 (2021) 4, pp. 197-202

whether males and females leverage trust into and perceived reputation of online retailers differently in reporting purchase … rely on reputation in developing purchase intentions whereas males rely on perceived trust in developing purchase …

Persistent link: https://www.econbiz.de/10012692256

Cultural dimensions in online purchase behavior : evidence from a cross-cultural study

Pratesi, Francesca; Hu, Lala; Rialti, Riccardo; Zollo, … - In: Italian journal of marketing : ITJM 2021 (2021) 3, pp. 227-247

Persistent link: https://www.econbiz.de/10012662315

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