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A common identity intervention to improve service quality for consumers experiencing vulnerabilities
Cabano, Frank G.
;
Minton, Elizabeth A.
- In:
Journal of service research
26
(
2023
)
4
,
pp. 597-613
Persistent link: https://www.econbiz.de/10014580337
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Rethinking scarcity and poverty : building bridges for shared insight and impact
Blocker, Chris
;
Zhang, Jonathan Z.
;
Hill, Ronald Paul
; …
- In:
Journal of consumer psychology : JCP ; the official …
33
(
2023
)
3
,
pp. 489-509
Persistent link: https://www.econbiz.de/10014329098
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