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Hotel industry
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quality
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Quality management
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Qualitätsmanagement
20
Consumer behaviour
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Siciliani, Luigi
7
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4
Marco Lajara, Bartolomé
4
Propper, Carol
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Zaragoza-Sáez, Patrocinio del Carmen
4
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Tse, Ying Kei
2
Vandenbussche, Hylke
2
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2
Woodside, Arch G.
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Zhang, Minhao
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CEPR Discussion Papers
Journal of business research : JBR
International journal of hospitality management
765
International journal of contemporary hospitality management
347
Total quality management & business excellence
243
Tourism management : research, policies, practice
243
The TQM journal : the international review of organizational improvement
233
SpringerLink / Bücher
226
International journal of quality & reliability management
206
International journal of production research
201
Journal of hospitality marketing & management
195
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
175
International journal of productivity and quality management : IJPQM
166
European journal of operational research : EJOR
149
Health care management review : HCM review
146
Discussion paper / Centre for Economic Policy Research
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International journal of production economics
137
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
122
Working paper / National Bureau of Economic Research, Inc.
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Tourism management perspectives : TMP
117
Tourism economics : the business and finance of tourism and recreation
116
Journal of health organization and management
97
Journal of hospitality and tourism insights
95
Management science : journal of the Institute for Operations Research and the Management Sciences
90
Journal of health economics
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Journal of travel and tourism marketing
83
Springer eBook Collection
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Health care management science
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Quality management journal : QMJ
78
Discussion papers / CEPR
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Technological forecasting & social change : an international journal
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International journal of six sigma and competitive advantage : IJSSCA
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Socio-economic planning sciences : the international journal of public sector decision-making
57
Journal of revenue and pricing management
55
The Cornell hospitality quarterly
55
Manufacturing & service operations management : M & SOM
54
Service business
54
Omega : the international journal of management science
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Applied economics
51
Tourism and hospitality research : THR
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ECONIS (ZBW)
93
RePEc
57
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1
Nurturing tourists' ethical food consumption : testing the persuasive strengths of alternative messages in a natural hotel setting
Cozzio, Claudia
;
Volgger, Michael
;
Taplin, Ross
; …
- In:
Journal of business research : JBR
117
(
2020
),
pp. 268-279
Persistent link: https://www.econbiz.de/10012286022
Saved in:
2
The complexity of decision-making processes and IoT adoption in accommodation SMEs
Pappas, Nikolaos
;
Caputo, Andrea
;
Pellegrini, …
- In:
Journal of business research : JBR
131
(
2021
),
pp. 573-583
Persistent link: https://www.econbiz.de/10012545090
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3
Operational flexibility-entrepreneurial orientation relationship : effects and consequences
Chahal, Hardeep
;
Gupta, Mahesh Chander
;
Lonial, Subhash
; …
- In:
Journal of business research : JBR
105
(
2019
),
pp. 154-167
Persistent link: https://www.econbiz.de/10012128494
Saved in:
4
The Caribbean Medical Center case : marketing decision-making for hospitals facing customer attrition
Exprúa, José
;
Rodríguez Barberena, Lucienne
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3878-3885
Persistent link: https://www.econbiz.de/10011515293
Saved in:
5
Reimagining attraction and retention of hospitality management talent : a multilevel identity perspective
King, Ceridwyn
;
Madera, Juan M.
;
Lee, Lindsey
;
Murillo, …
- In:
Journal of business research : JBR
136
(
2021
),
pp. 251-262
Persistent link: https://www.econbiz.de/10012663295
Saved in:
6
Price-personalization : customer typology based on hospitality business
Tomczyk, Arkadiusz T.
;
Buhalis, Dimitrios
;
Fan, Daisy X. F.
- In:
Journal of business research : JBR
147
(
2022
),
pp. 462-476
Persistent link: https://www.econbiz.de/10013271525
Saved in:
7
The role of aesthetics and design in hotelscape : a phenomenological investigation of cosmopolitan consumers
Alfakhri, Demah
;
Harness, D.
;
Nicholson, John
;
Harness, Tina
- In:
Journal of business research : JBR
85
(
2018
),
pp. 523-531
Persistent link: https://www.econbiz.de/10011815644
Saved in:
8
Understanding customer engagement and social media activities in tourism : a latent profile analysis and cross-validation
So, Kevin Kam Fung
;
Wei, Wei
;
Martin, Drew
- In:
Journal of business research : JBR
129
(
2021
),
pp. 474-483
Persistent link: https://www.econbiz.de/10012509683
Saved in:
9
The cues that matter : screening for
quality
signals in the ex ante phase of buying professional services
Pemer, Frida
;
Skjølsvik, Tale
- In:
Journal of business research : JBR
98
(
2019
),
pp. 352-365
Persistent link: https://www.econbiz.de/10012007250
Saved in:
10
Transformative
quality
in Higher Education Institutions (HEIs) : conceptualisation, scale development and validation
Gill, Seerat Kaur
;
Dhir, Amandeep
;
Singh, Gurparkash
; …
- In:
Journal of business research : JBR
138
(
2022
),
pp. 275-286
Persistent link: https://www.econbiz.de/10013197829
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