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When are strategic orientations beneficial for collaborative service innovation?
Cheng, Colin C. J.; Sheu, Chwen - In: The service industries journal 37 (2017) 7/8, pp. 466-493
Persistent link: https://www.econbiz.de/10011760445
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Service innovation in the hotel industry : culture, behavior, performance
Baradarani, Sarvnaz; Kilic, Hasan - In: The service industries journal 38 (2018) 13/14, pp. 897-924
Persistent link: https://www.econbiz.de/10011962019
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Fostering sustainable performance in services through systems thinking
Jaaron, Ayham A. M.; Backhouse, Chris J. - In: The service industries journal 39 (2019) 15/16, pp. 1072-1098
Persistent link: https://www.econbiz.de/10012207448
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Consumers' captive service experiences : it's you and me
Rayburn, Steven W. - In: The service industries journal 35 (2015) 15/16, pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
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Transformative service networks : cocreated value as well-being
Black, Hulda G.; Gallan, Andrew S. - In: The service industries journal 35 (2015) 15/16, pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
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Antecedents and consequences of co-creation in credence-based service contexts
Kasnakoglu, Berna Tari - In: The service industries journal 36 (2016) 1/2, pp. 1-20
Persistent link: https://www.econbiz.de/10011564479
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Different channels for different services : information sources for services with search, experience and credence attributes
Chocarro, Raquel; Cortinas, Monica; Villanueva, Maria Luisa - In: The service industries journal 41 (2021) 3/4, pp. 261-284
Persistent link: https://www.econbiz.de/10012483672
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Mapping new service development : a review and synthesis of literature
Kitsios, Fotis; Kamariotou, Maria - In: The service industries journal 40 (2020) 9/10, pp. 682-704
Persistent link: https://www.econbiz.de/10012260326
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Service providers' sustainable service innovation : service-dominant logic
Chen, Chun Liang - In: The service industries journal 37 (2017) 9/10, pp. 628-656
Persistent link: https://www.econbiz.de/10011718013
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The alignment of service architecture and organizational structure
Liu, Yang; Wei, Jiang; Zhou, Dan; Ying, Ying; Huo, Baofeng - In: The service industries journal 36 (2016) 9/10, pp. 396-415
Persistent link: https://www.econbiz.de/10011579213