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The impact of quality manageme...
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Hospital
106
Krankenhaus
106
Quality management
81
Qualitätsmanagement
80
Theorie
58
Theory
58
OR in health services
56
Scheduling problem
50
Scheduling-Verfahren
50
Health care
49
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Hotel industry
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Product quality
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Hotellerie
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Lieferkette
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Service quality
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Lieferantenmanagement
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Spieltheorie
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Supplier relationship management
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Claver Cortés, Enrique
4
Marco Lajara, Bartolomé
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Zaragoza-Sáez, Patrocinio del Carmen
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Úbeda García, Mercedes
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Brunner, Jens O.
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De Giovanni, Pietro
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Fernández, Arturo J.
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Kozan, Erhan
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Chernonog, Tatyana
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De Vuyst, Stijn
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Demeulemeester, Erik
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Dhir, Amandeep
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Fügener, Andreas
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Gallan, Andrew S.
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Geng, Na
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Harris, Shannon L.
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Hultman, Magnus
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Jalali, Hamed
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Ma, Yizhong
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May, Jerrold H.
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Oghazi, Pejvak
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2
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2
Shehadeh, Karmel S.
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2
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European journal of operational research : EJOR
Journal of business research : JBR
International journal of hospitality management
765
International journal of contemporary hospitality management
347
Total quality management & business excellence
243
Tourism management : research, policies, practice
243
The TQM journal : the international review of organizational improvement
233
SpringerLink / Bücher
226
International journal of quality & reliability management
206
International journal of production research
201
Journal of hospitality marketing & management
195
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
175
International journal of productivity and quality management : IJPQM
166
Health care management review : HCM review
146
Discussion paper / Centre for Economic Policy Research
139
International journal of production economics
137
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
122
Working paper / National Bureau of Economic Research, Inc.
122
Tourism management perspectives : TMP
117
Tourism economics : the business and finance of tourism and recreation
116
Journal of health organization and management
97
Journal of hospitality and tourism insights
95
Management science : journal of the Institute for Operations Research and the Management Sciences
90
Journal of health economics
87
Journal of travel and tourism marketing
83
Springer eBook Collection
82
Health care management science
80
Quality management journal : QMJ
78
Discussion papers / CEPR
77
Technological forecasting & social change : an international journal
60
International journal of six sigma and competitive advantage : IJSSCA
59
CEPR Discussion Papers
57
Socio-economic planning sciences : the international journal of public sector decision-making
57
Journal of revenue and pricing management
55
The Cornell hospitality quarterly
55
Manufacturing & service operations management : M & SOM
54
Service business
54
Omega : the international journal of management science
53
Applied economics
51
Tourism and hospitality research : THR
51
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ECONIS (ZBW)
242
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1
Nurturing tourists' ethical food consumption : testing the persuasive strengths of alternative messages in a natural hotel setting
Cozzio, Claudia
;
Volgger, Michael
;
Taplin, Ross
; …
- In:
Journal of business research : JBR
117
(
2020
),
pp. 268-279
Persistent link: https://www.econbiz.de/10012286022
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2
The complexity of decision-making processes and IoT adoption in accommodation SMEs
Pappas, Nikolaos
;
Caputo, Andrea
;
Pellegrini, …
- In:
Journal of business research : JBR
131
(
2021
),
pp. 573-583
Persistent link: https://www.econbiz.de/10012545090
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3
Operational flexibility-entrepreneurial orientation relationship : effects and consequences
Chahal, Hardeep
;
Gupta, Mahesh Chander
;
Lonial, Subhash
; …
- In:
Journal of business research : JBR
105
(
2019
),
pp. 154-167
Persistent link: https://www.econbiz.de/10012128494
Saved in:
4
The Caribbean Medical Center case : marketing decision-making for hospitals facing customer attrition
Exprúa, José
;
Rodríguez Barberena, Lucienne
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3878-3885
Persistent link: https://www.econbiz.de/10011515293
Saved in:
5
Reimagining attraction and retention of hospitality management talent : a multilevel identity perspective
King, Ceridwyn
;
Madera, Juan M.
;
Lee, Lindsey
;
Murillo, …
- In:
Journal of business research : JBR
136
(
2021
),
pp. 251-262
Persistent link: https://www.econbiz.de/10012663295
Saved in:
6
Price-personalization : customer typology based on hospitality business
Tomczyk, Arkadiusz T.
;
Buhalis, Dimitrios
;
Fan, Daisy X. F.
- In:
Journal of business research : JBR
147
(
2022
),
pp. 462-476
Persistent link: https://www.econbiz.de/10013271525
Saved in:
7
A DEA based composite measure of
quality
and its associated data uncertainty interval for health care provider profiling and pay-for-performance
Shwartz, Michael
;
Burgess, James Francis
;
Zhu, Joe
- In:
European journal of operational research : EJOR
253
(
2016
)
2
,
pp. 489-502
Persistent link: https://www.econbiz.de/10011490366
Saved in:
8
Changes in technical efficiency after
quality
management certification : a DEA approach using difference-in-difference estimation with genetic matching in the
hospital
industry
Lindlbauer, Ivonne
;
Schreyögg, Jonas
;
Winter, Vera
- In:
European journal of operational research : EJOR
250
(
2016
)
3
,
pp. 1026-1036
Persistent link: https://www.econbiz.de/10011445367
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9
The role of aesthetics and design in hotelscape : a phenomenological investigation of cosmopolitan consumers
Alfakhri, Demah
;
Harness, D.
;
Nicholson, John
;
Harness, Tina
- In:
Journal of business research : JBR
85
(
2018
),
pp. 523-531
Persistent link: https://www.econbiz.de/10011815644
Saved in:
10
Understanding customer engagement and social media activities in tourism : a latent profile analysis and cross-validation
So, Kevin Kam Fung
;
Wei, Wei
;
Martin, Drew
- In:
Journal of business research : JBR
129
(
2021
),
pp. 474-483
Persistent link: https://www.econbiz.de/10012509683
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