//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~isPartOf:"Health care management science"
~isPartOf:"Journal of business research : JBR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of quality manageme...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Hospital
105
Krankenhaus
105
Health care
50
Gesundheitsversorgung
48
Hotel industry
32
Gesundheitswesen
31
Health care system
31
Hotellerie
31
Patienten
30
Patients
30
Dienstleistungsqualität
25
Scheduling problem
25
Scheduling-Verfahren
25
Service quality
25
Quality management
22
Qualitätsmanagement
22
Consumer behaviour
18
Data envelopment analysis
18
Data-Envelopment-Analyse
18
Konsumentenverhalten
18
Theorie
17
Theory
17
Firm performance
14
Simulation
14
Technical efficiency
14
Technische Effizienz
14
Unternehmenserfolg
14
Efficiency
13
Gastgewerbe
13
Hospitality industry
13
Capacity planning
11
Customer satisfaction
11
Effizienz
11
Kapazitätsplanung
11
Kundenzufriedenheit
11
Beziehungsmarketing
10
Relationship marketing
10
Business process management
9
Chirurgie
9
Product quality
9
more ...
less ...
Online availability
All
Undetermined
Free
1
Type of publication
All
Article
173
Type of publication (narrower categories)
All
Article in journal
173
Aufsatz in Zeitschrift
173
Language
All
English
173
Author
All
Claver Cortés, Enrique
4
Marco Lajara, Bartolomé
4
Schreyögg, Jonas
4
Zaragoza-Sáez, Patrocinio del Carmen
4
Úbeda García, Mercedes
4
Brunner, Jens O.
3
Fügener, Andreas
3
Sahin, Bayram
3
İlgün, Gülnur
3
Bekker, Renée M.
2
Blankart, Rudolf
2
Dhir, Amandeep
2
Dulal, Rajendra
2
Gallan, Andrew S.
2
Hultman, Magnus
2
Keskinocak, Pinar
2
Küçük, Aziz
2
Lahrichi, Nadia
2
Millhiser, William P.
2
Oghazi, Pejvak
2
Raïes, Karine
2
Schoenfelder, Jan
2
Tse, Ying Kei
2
Varabyova, Yauheniya
2
Woodside, Arch G.
2
Wu, Shinyi
2
Zhang, Minhao
2
Abadie, Amelie
1
Abbasi, Faramarz
1
Abreu, António
1
Akcan, Serap
1
Aksakalli, Vural
1
Aksoy, Lerzan
1
Aletras, Vassilis
1
Alfakhri, Demah
1
Ali, Faizan
1
Alibrahim, Abdullah
1
Alofan, Fahad
1
Aloini, Davide
1
Alrawadieh, Zaid
1
more ...
less ...
Published in...
All
Health care management science
Journal of business research : JBR
International journal of hospitality management
779
International Journal of Contemporary Hospitality Management
504
International Journal of Quality & Reliability Management
408
International journal of contemporary hospitality management
347
Tourism management : research, policies, practice
252
Total quality management & business excellence
247
The TQM journal : the international review of organizational improvement
233
SpringerLink / Bücher
226
International journal of quality & reliability management
214
The TQM Magazine
208
International journal of production research
202
International journal of productivity and quality management : IJPQM
196
Journal of hospitality marketing & management
195
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
175
European journal of operational research : EJOR
151
Health care management review : HCM review
151
International journal of production economics
141
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
140
Discussion paper / Centre for Economic Policy Research
139
Working paper / National Bureau of Economic Research, Inc.
122
Tourism economics : the business and finance of tourism and recreation
120
Tourism management perspectives : TMP
117
Journal of hospitality and tourism insights
114
The TQM Journal
102
Journal of health organization and management
101
International Journal of Operations & Production Management
93
Management science : journal of the Institute for Operations Research and the Management Sciences
92
Journal of health economics
87
Journal of travel and tourism marketing
85
Springer eBook Collection
83
Discussion papers / CEPR
82
Quality management journal : QMJ
80
Worldwide Hospitality and Tourism Themes
65
Industrial Management & Data Systems
62
International journal of services and operations management : IJSOM
60
Technological forecasting & social change : an international journal
60
International journal of six sigma and competitive advantage : IJSSCA
59
The Cornell hospitality quarterly
59
more ...
less ...
Source
All
ECONIS (ZBW)
173
Showing
1
-
10
of
173
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Nurturing tourists' ethical food consumption : testing the persuasive strengths of alternative messages in a natural hotel setting
Cozzio, Claudia
;
Volgger, Michael
;
Taplin, Ross
; …
- In:
Journal of business research : JBR
117
(
2020
),
pp. 268-279
Persistent link: https://www.econbiz.de/10012286022
Saved in:
2
The complexity of decision-making processes and IoT adoption in accommodation SMEs
Pappas, Nikolaos
;
Caputo, Andrea
;
Pellegrini, …
- In:
Journal of business research : JBR
131
(
2021
),
pp. 573-583
Persistent link: https://www.econbiz.de/10012545090
Saved in:
3
The Caribbean Medical Center case : marketing decision-making for hospitals facing customer attrition
Exprúa, José
;
Rodríguez Barberena, Lucienne
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3878-3885
Persistent link: https://www.econbiz.de/10011515293
Saved in:
4
Price-personalization : customer typology based on hospitality business
Tomczyk, Arkadiusz T.
;
Buhalis, Dimitrios
;
Fan, Daisy X. F.
- In:
Journal of business research : JBR
147
(
2022
),
pp. 462-476
Persistent link: https://www.econbiz.de/10013271525
Saved in:
5
Operational flexibility-entrepreneurial orientation relationship : effects and consequences
Chahal, Hardeep
;
Gupta, Mahesh Chander
;
Lonial, Subhash
; …
- In:
Journal of business research : JBR
105
(
2019
),
pp. 154-167
Persistent link: https://www.econbiz.de/10012128494
Saved in:
6
Reimagining attraction and retention of hospitality management talent : a multilevel identity perspective
King, Ceridwyn
;
Madera, Juan M.
;
Lee, Lindsey
;
Murillo, …
- In:
Journal of business research : JBR
136
(
2021
),
pp. 251-262
Persistent link: https://www.econbiz.de/10012663295
Saved in:
7
Productivity and
quality
of Dutch hospitals during system reform
Ineveld, Martin van
;
Oostrum, Jeroen van
;
Vermeulen, Rob
; …
- In:
Health care management science
19
(
2016
)
3
,
pp. 279-290
Persistent link: https://www.econbiz.de/10011542933
Saved in:
8
Service
quality
benchmarking via a novel approach based on fuzzy ELECTRE III and IPA : an empirical case involving the Italian public healthcare context
La Fata, Concetta Manuela
;
Lupo, Toni
;
Piazza, Tommaso
- In:
Health care management science
22
(
2019
)
1
,
pp. 106-120
Persistent link: https://www.econbiz.de/10011994057
Saved in:
9
Understanding customer engagement and social media activities in tourism : a latent profile analysis and cross-validation
So, Kevin Kam Fung
;
Wei, Wei
;
Martin, Drew
- In:
Journal of business research : JBR
129
(
2021
),
pp. 474-483
Persistent link: https://www.econbiz.de/10012509683
Saved in:
10
The role of aesthetics and design in hotelscape : a phenomenological investigation of cosmopolitan consumers
Alfakhri, Demah
;
Harness, D.
;
Nicholson, John
;
Harness, Tina
- In:
Journal of business research : JBR
85
(
2018
),
pp. 523-531
Persistent link: https://www.econbiz.de/10011815644
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->