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The impact of quality manageme...
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Hospital
73
Krankenhaus
73
Health care
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Gesundheitsversorgung
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Hotel industry
32
Hotellerie
31
Quality management
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Qualitätsmanagement
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Claver Cortés, Enrique
4
Marco Lajara, Bartolomé
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Zaragoza-Sáez, Patrocinio del Carmen
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Úbeda García, Mercedes
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Marques, Rui Cunha
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Tse, Ying Kei
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Vidoli, Francesco
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Journal of business research : JBR
Socio-economic planning sciences : the international journal of public sector decision-making
International journal of hospitality management
779
International Journal of Contemporary Hospitality Management
504
International Journal of Quality & Reliability Management
408
International journal of contemporary hospitality management
347
Tourism management : research, policies, practice
252
Total quality management & business excellence
247
The TQM journal : the international review of organizational improvement
233
SpringerLink / Bücher
226
International journal of quality & reliability management
214
The TQM Magazine
208
International journal of production research
202
International journal of productivity and quality management : IJPQM
196
Journal of hospitality marketing & management
195
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
175
European journal of operational research : EJOR
151
Health care management review : HCM review
151
International journal of production economics
141
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
140
Discussion paper / Centre for Economic Policy Research
139
Working paper / National Bureau of Economic Research, Inc.
122
Tourism economics : the business and finance of tourism and recreation
120
Tourism management perspectives : TMP
117
Journal of hospitality and tourism insights
114
The TQM Journal
102
Journal of health organization and management
101
International Journal of Operations & Production Management
93
Management science : journal of the Institute for Operations Research and the Management Sciences
92
Journal of health economics
87
Journal of travel and tourism marketing
85
Springer eBook Collection
83
Discussion papers / CEPR
82
Health care management science
80
Quality management journal : QMJ
80
Worldwide Hospitality and Tourism Themes
65
Industrial Management & Data Systems
62
International journal of services and operations management : IJSOM
60
Technological forecasting & social change : an international journal
60
International journal of six sigma and competitive advantage : IJSSCA
59
The Cornell hospitality quarterly
59
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ECONIS (ZBW)
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1
Nurturing tourists' ethical food consumption : testing the persuasive strengths of alternative messages in a natural hotel setting
Cozzio, Claudia
;
Volgger, Michael
;
Taplin, Ross
; …
- In:
Journal of business research : JBR
117
(
2020
),
pp. 268-279
Persistent link: https://www.econbiz.de/10012286022
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2
The complexity of decision-making processes and IoT adoption in accommodation SMEs
Pappas, Nikolaos
;
Caputo, Andrea
;
Pellegrini, …
- In:
Journal of business research : JBR
131
(
2021
),
pp. 573-583
Persistent link: https://www.econbiz.de/10012545090
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3
The Caribbean Medical Center case : marketing decision-making for hospitals facing customer attrition
Exprúa, José
;
Rodríguez Barberena, Lucienne
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3878-3885
Persistent link: https://www.econbiz.de/10011515293
Saved in:
4
Price-personalization : customer typology based on hospitality business
Tomczyk, Arkadiusz T.
;
Buhalis, Dimitrios
;
Fan, Daisy X. F.
- In:
Journal of business research : JBR
147
(
2022
),
pp. 462-476
Persistent link: https://www.econbiz.de/10013271525
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5
Operational flexibility-entrepreneurial orientation relationship : effects and consequences
Chahal, Hardeep
;
Gupta, Mahesh Chander
;
Lonial, Subhash
; …
- In:
Journal of business research : JBR
105
(
2019
),
pp. 154-167
Persistent link: https://www.econbiz.de/10012128494
Saved in:
6
Reimagining attraction and retention of hospitality management talent : a multilevel identity perspective
King, Ceridwyn
;
Madera, Juan M.
;
Lee, Lindsey
;
Murillo, …
- In:
Journal of business research : JBR
136
(
2021
),
pp. 251-262
Persistent link: https://www.econbiz.de/10012663295
Saved in:
7
Hospital
service
quality
evaluation with IVIF-PROMETHEE and a case study
Tuzkaya, Gülfem
;
Sennaroglu, Bahar
;
Kalender, Zeynep …
- In:
Socio-economic planning sciences : the international …
68
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146305
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8
An integrated resilience engineering-lean management approach to performance assessment and improvement of clinical departments
Samieinasab, Mina
;
Hamid, Mahdi
;
Rabbani, Masoud
- In:
Socio-economic planning sciences : the international …
84
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013489396
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9
Understanding customer engagement and social media activities in tourism : a latent profile analysis and cross-validation
So, Kevin Kam Fung
;
Wei, Wei
;
Martin, Drew
- In:
Journal of business research : JBR
129
(
2021
),
pp. 474-483
Persistent link: https://www.econbiz.de/10012509683
Saved in:
10
The role of aesthetics and design in hotelscape : a phenomenological investigation of cosmopolitan consumers
Alfakhri, Demah
;
Harness, D.
;
Nicholson, John
;
Harness, Tina
- In:
Journal of business research : JBR
85
(
2018
),
pp. 523-531
Persistent link: https://www.econbiz.de/10011815644
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