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The impact of quality manageme...
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Hotel industry
32
Hotellerie
31
Hospital
28
Krankenhaus
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Quality management
20
Qualitätsmanagement
20
Consumer behaviour
17
Konsumentenverhalten
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Dienstleistungsqualität
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Service quality
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14
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Customer satisfaction
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Kundenzufriedenheit
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Health care system
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Brand management
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Claver Cortés, Enrique
4
Marco Lajara, Bartolomé
4
Zaragoza-Sáez, Patrocinio del Carmen
4
Úbeda García, Mercedes
4
Dhir, Amandeep
2
Gallan, Andrew S.
2
Hultman, Magnus
2
Oghazi, Pejvak
2
Raïes, Karine
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Tse, Ying Kei
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Woodside, Arch G.
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Zhang, Minhao
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1
Abbasi, Faramarz
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1
Aksoy, Lerzan
1
Alfakhri, Demah
1
Ali, Faizan
1
Alofan, Fahad
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Aloini, Davide
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Alrawadieh, Zaid
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Altinay, Levent
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Amado, Carla A. F.
1
Appio, Francesco Paolo
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Blanco-Oliver, Antonio
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Journal of business research : JBR
International journal of hospitality management
765
International journal of contemporary hospitality management
347
Total quality management & business excellence
243
Tourism management : research, policies, practice
243
The TQM journal : the international review of organizational improvement
233
SpringerLink / Bücher
226
International journal of quality & reliability management
206
International journal of production research
201
Journal of hospitality marketing & management
195
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
175
International journal of productivity and quality management : IJPQM
166
European journal of operational research : EJOR
149
Health care management review : HCM review
146
Discussion paper / Centre for Economic Policy Research
139
International journal of production economics
137
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
122
Working paper / National Bureau of Economic Research, Inc.
122
Tourism management perspectives : TMP
117
Tourism economics : the business and finance of tourism and recreation
116
Journal of health organization and management
97
Journal of hospitality and tourism insights
95
Management science : journal of the Institute for Operations Research and the Management Sciences
90
Journal of health economics
87
Journal of travel and tourism marketing
83
Springer eBook Collection
82
Health care management science
80
Quality management journal : QMJ
78
Discussion papers / CEPR
77
Technological forecasting & social change : an international journal
60
International journal of six sigma and competitive advantage : IJSSCA
59
CEPR Discussion Papers
57
Socio-economic planning sciences : the international journal of public sector decision-making
57
Journal of revenue and pricing management
55
The Cornell hospitality quarterly
55
Manufacturing & service operations management : M & SOM
54
Service business
54
Omega : the international journal of management science
53
Applied economics
51
Tourism and hospitality research : THR
51
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ECONIS (ZBW)
93
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21
Does partial privatisation improve performance? Evidence from a chain of
hotels
in Portugal
Amado, Carla A. F.
;
Santos, Sérgio P.
;
Serra, Jaime M. M.
- In:
Journal of business research : JBR
73
(
2017
),
pp. 9-19
Persistent link: https://www.econbiz.de/10011647351
Saved in:
22
Estimating deception in consumer reviews based on extreme terms : comparison analysis of open vs. closed hotel reservation platforms
Moon, Sangkil
;
Kim, Moon-Yong
;
Bergey, Paul K.
- In:
Journal of business research : JBR
102
(
2019
),
pp. 83-96
Persistent link: https://www.econbiz.de/10012103818
Saved in:
23
Entrepreneurial orientation in hotel industry : multi-group analysis of
quality
certification
Hernández-Perlines, Felipe
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4714-4724
Persistent link: https://www.econbiz.de/10011554765
Saved in:
24
Knowledge sources, agglomeration, and hotel performance
Marco Lajara, Bartolomé
;
Zaragoza-Sáez, Patrocinio …
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 4856-4861
Persistent link: https://www.econbiz.de/10011588538
Saved in:
25
Perceived unfairness of prices resulting from yield management practices in
hotels
Sahut, Jean-Michel
;
Hikkerova, Lubica
;
Pupion, …
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 4901-4906
Persistent link: https://www.econbiz.de/10011588647
Saved in:
26
Entrepreneurial orientation-hotel performance : has market orientation anything to say?
Vega Vázquez, Manuela
;
Cossío-Silva, Francisco-José
; …
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 5089-5094
Persistent link: https://www.econbiz.de/10011589156
Saved in:
27
Foreign direct investment patterns of global hotel chains
Santos, Maria
;
Brochado, Ana
;
Esperança, José Paulo
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 5235-5240
Persistent link: https://www.econbiz.de/10011589696
Saved in:
28
Why are hotel room prices different? : exploring spatially varying relationships between room price and hotel attributes
Kim, Jinwon
;
Jang, Seongsoo
;
Kang, Sanghoon
;
Kim, Seung Hyun
- In:
Journal of business research : JBR
107
(
2020
),
pp. 118-129
Persistent link: https://www.econbiz.de/10012156725
Saved in:
29
Corporate brand and hotel performance : a resource-based perspective
Silva, Rosario
;
Gerwe, Oksana
;
Becerra, Manuel
- In:
Journal of business research : JBR
79
(
2017
),
pp. 23-30
Persistent link: https://www.econbiz.de/10011745112
Saved in:
30
Do independent
hotels
benefit from the presence of branded ones?
Yang, Yang
;
Mao, Zhenxing
- In:
Journal of business research : JBR
76
(
2017
),
pp. 108-117
Persistent link: https://www.econbiz.de/10011712834
Saved in:
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