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Customer service well-being : scale development and validation
Falter, Mareike; Hadwich, Karsten - In: The service industries journal 40 (2020) 1/2, pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
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Consumers' captive service experiences : it's you and me
Rayburn, Steven W. - In: The service industries journal 35 (2015) 15/16, pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
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Transformative service networks : cocreated value as well-being
Black, Hulda G.; Gallan, Andrew S. - In: The service industries journal 35 (2015) 15/16, pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
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Understanding consumers' decisions to adopt technology-enabled transformative services
Schuster, Lisa; Drennan, Judy; Lings, Ian - In: The service industries journal 35 (2015) 15/16, pp. 846-864
Persistent link: https://www.econbiz.de/10011416848
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Transformative service research and COVID-19 : editorial
Prentice, Catherine; Altinay, Levent; Woodside, Arch G. - In: The service industries journal 41 (2021) 1/2, pp. 1-8
Persistent link: https://www.econbiz.de/10012483661
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Services industries and the informal economy : an introduction
Kedir, Abbi Mamo; Williams, Colin C.; Altinay, Levent - In: The service industries journal 38 (2018) 11/12, pp. 645-649
Persistent link: https://www.econbiz.de/10011884593
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The global refugee crisis : how can transformative service researchers help?
Alkire, Linda; Fisk, Raymond P. - In: The service industries journal 39 (2019) 9/10, pp. 684-700
Persistent link: https://www.econbiz.de/10012204778
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Hospitality as the bridge : advancing transformative service research towards human flourishing
Mody, Makarand Amrish - In: The service industries journal 43 (2023) 7/8, pp. 423-453
Persistent link: https://www.econbiz.de/10014321599
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Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús; Gao, Lily; Melero-Polo, Iguácel; … - In: The service industries journal 42 (2022) 7/8, pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
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Antecedents and consequences of co-creation in credence-based service contexts
Kasnakoglu, Berna Tari - In: The service industries journal 36 (2016) 1/2, pp. 1-20
Persistent link: https://www.econbiz.de/10011564479