//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~language:"eng"
~language:"pol"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of quality manageme...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Quality management
4,478
Qualitätsmanagement
3,850
Hospital
3,396
Krankenhaus
3,377
Hotel industry
2,690
Hotellerie
2,603
Service quality
2,130
Dienstleistungsqualität
2,063
Labour productivity
1,742
Arbeitsproduktivität
1,732
Hospitality industry
1,540
Quality
1,460
Health care
1,398
Gesundheitsversorgung
1,375
Gastgewerbe
1,270
Consumer behaviour
1,108
Customer satisfaction
1,071
Konsumentenverhalten
1,065
Gesundheitswesen
1,024
Health care system
1,018
Kundenzufriedenheit
958
Theory
907
Theorie
899
Productivity
849
Product quality
806
Produktqualität
796
Produktivität
789
Tourism industry
742
Tourismuswirtschaft
740
Firm performance
675
Hotels
674
Unternehmenserfolg
674
Innovation
618
Tourism
616
USA
598
Relationship marketing
595
Beziehungsmarketing
580
Patients
566
Patienten
563
Manufacturing industries
556
more ...
less ...
Online availability
All
Undetermined
Free
11,186
Type of publication
All
Article
13,483
Book / Working Paper
1,491
Journal
23
Type of publication (narrower categories)
All
Article in journal
10,497
Aufsatz in Zeitschrift
10,497
research-article
1,673
Graue Literatur
509
Non-commercial literature
509
Arbeitspapier
505
Working Paper
505
Aufsatz im Buch
446
Book section
446
case-report
260
review-article
172
Conference paper
149
Konferenzbeitrag
149
conceptual-paper
146
Aufsatzsammlung
108
review
104
viewpoint
93
technical-paper
42
Amtsdruckschrift
37
Government document
37
Case study
35
Fallstudie
35
Collection of articles of several authors
27
Sammelwerk
27
Konferenzschrift
21
non-article
20
Hochschulschrift
18
Fallstudiensammlung
5
Bibliografie
4
Thesis
4
Handbook
2
Handbuch
2
Interview
2
Lehrbuch
2
Systematic review
2
Übersichtsarbeit
2
Conference proceedings
1
Glossar enthalten
1
Glossary included
1
Guidebook
1
more ...
less ...
Language
All
English
Polish
Undetermined
598
German
526
Spanish
7
French
5
Lithuanian
1
Russian
1
more ...
less ...
Author
All
Antony, Jiju
104
Law, Chun Hung Roberts
65
Han, Heesup
55
Okumus, Fevzi
50
Köseoglu, Mehmet Ali
45
Karatepe, Osman M.
39
Siciliani, Luigi
29
Yang, Yang
26
Dogru, Tarik
25
Cudney, Elizabeth A.
24
Kim, Woo Gon
22
Sampaio, Paulo
22
Lee, Seoki
21
Chen, Ming-Hsiang
20
Mody, Makarand Amrish
20
Garza-Reyes, Jose Arturo
19
Mattila, Anna S.
19
Schwartz, Zvi
19
Shahin, Arash
19
So, Kevin Kam Fung
19
Bilgihan, Anil
18
Dale, B.G.
18
He, Zhen
18
Karapetrovic, Stanislav
18
Kim, Peter Beomcheol
18
Kim, Seongseop
18
Narasimhan, K.
18
Propper, Carol
18
Suess, Courtney
18
Buhalis, Dimitrios
17
Gursoy, Dogan
17
Hua, Nan
17
Ivanov, Stanislav
17
Singal, Manisha
17
Zhang, Tingting
17
Chiarini, Andrea
16
Madera, Juan M.
16
Sony, Michael
16
Altinay, Levent
15
Chen, Joseph
15
more ...
less ...
Institution
All
OECD
82
National Bureau of Economic Research
50
IGI Global
39
Taylor and Francis.
11
Edward Elgar Publishing
9
Organisation for Economic Co-operation and Development
8
Springer Fachmedien Wiesbaden
8
World Bank
6
World Bank Group
6
Centre for Economic Policy Research
3
Foundling Hospital (London, England)
3
Springer-Verlag GmbH
3
Taylor and Francis
3
Bath Penitentiary and Lock Hospital
2
Christ's Hospital (London, England)
2
De Gruyter Oldenbourg
2
Information Resources Management Association
2
International Conference of the International Association of Cultural and Digital Tourism <9., 2022, Siros>
2
Magdalen Hospital (London, England)
2
Royal Hospital for Seamen at Greenwich
2
Springer International Publishing
2
Taylor & Francis.
2
Town's Hospital (Glasgow, Scotland)
2
Weltgesundheitsorganisation
2
World Bank / Country Evaluation and Regional Relations Office
2
Addis Ababa University / Institute of Pathobiology
1
American Society for Quality
1
Anti-Gold-Law League
1
Baruch College Conference, The Quality of Our Financial Markets <2010>
1
Bethlem Royal Hospital (London, England)
1
Bridewell Royal Hospital (Witley, England)
1
Bridewell Royal Hospital (Witley, England) / House of Occupations
1
CRC Press
1
City of London (England) / Court of Common Council
1
City of London Hospital for Diseases of the Chest
1
Committee of Country Bankers
1
Committee of Master Cotton-Spinners
1
County of Lowth Hospital
1
Deutschland / Statistisches Bundesamt
1
ENTER 2023 eTourism Conference <30., 2023, Johannesburg>
1
more ...
less ...
Published in...
All
International journal of hospitality management
832
International Journal of Contemporary Hospitality Management
504
International Journal of Quality & Reliability Management
408
International journal of contemporary hospitality management
347
Tourism management : research, policies, practice
262
Total quality management & business excellence
247
The TQM journal : the international review of organizational improvement
233
International journal of quality & reliability management
214
The TQM Magazine
208
International journal of production research
203
Journal of hospitality marketing & management
199
International journal of productivity and quality management : IJPQM
196
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
175
Health care management review : HCM review
157
European journal of operational research : EJOR
152
International journal of production economics
141
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
141
Discussion paper / Centre for Economic Policy Research
139
Working paper / National Bureau of Economic Research, Inc.
122
Tourism economics : the business and finance of tourism and recreation
120
Journal of hospitality and tourism insights
117
Tourism management perspectives : TMP
117
The TQM Journal
102
Journal of health organization and management
101
International Journal of Operations & Production Management
93
Journal of business research : JBR
93
Management science : journal of the Institute for Operations Research and the Management Sciences
92
Journal of health economics
87
Journal of travel and tourism marketing
85
Discussion papers / CEPR
83
Health care management science
80
Quality management journal : QMJ
80
SpringerLink / Bücher
70
Worldwide Hospitality and Tourism Themes
65
Industrial Management & Data Systems
62
International journal of services and operations management : IJSOM
62
Technological forecasting & social change : an international journal
60
International journal of six sigma and competitive advantage : IJSSCA
59
Socio-economic planning sciences : the international journal of public sector decision-making
59
The Cornell hospitality quarterly
59
more ...
less ...
Source
All
ECONIS (ZBW)
12,441
Other ZBW resources
2,549
OLC EcoSci
3
RePEc
3
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
14,997
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Lean management in hospitality : methods, applications and future directions
Rauch, Erwin
;
Matt, Dominik
;
Linder, Christian
- In:
International journal of services and operations …
36
(
2020
)
3
,
pp. 303-326
Persistent link: https://www.econbiz.de/10012256793
Saved in:
2
The physical appearance of hotel guests : the impact on service providers’ communication and
quality
of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
3
Workplace mindfulness and customer satisfaction : an investigation in hospitality industry based on Booking.com overall ratings
Erdurmazlı, Eser
;
Erdem, Haluk
;
Türen, Ufuk
;
Gökmen, …
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 300-318
Persistent link: https://www.econbiz.de/10014309740
Saved in:
4
Service failure management system : evidence from the Indian hospitality industry
Vikash
;
Kaushik, Neeraj
- In:
International journal of services and operations …
48
(
2024
)
3
,
pp. 395-408
Persistent link: https://www.econbiz.de/10015066785
Saved in:
5
A novel approach to consumer loyalty : a case study of hospitality service organisations among generations X and Y
Mei Kei Leong
;
Chaichi, Kamelia
- In:
International journal of economics and business …
27
(
2024
)
2
,
pp. 269-293
Persistent link: https://www.econbiz.de/10015063264
Saved in:
6
A systematic literature review on hospitality analytics
Rodrigues, João Paulo
;
Sousa, Maria José
;
Brochado, Ana
- In:
International journal of business intelligence research …
11
(
2020
)
2
,
pp. 47-55
Persistent link: https://www.econbiz.de/10012304770
Saved in:
7
Hospitality bridging healthcare : career opportunities for the future hotel school graduate
DeMicco, Frederick J.
;
La Forgia, John
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
7
,
pp. 1072-1079
Persistent link: https://www.econbiz.de/10012259626
Saved in:
8
The Airbnb paradox : positive employment effects in the hospitality industry
Dogru, Tarik
;
Mody, Makarand Amrish
;
Suess, Courtney
; …
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012151974
Saved in:
9
A systematic and critical review of Internet of Things in contemporary hospitality : a roadmap and avenues for future research
Elkhwesky, Zakaria
;
Elkhwesky, Esraa Fayez Youssif
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 533-562
Persistent link: https://www.econbiz.de/10013546067
Saved in:
10
Talent management practices in the extreme context of hospitality sector : an exploratory study
Mousa, Mohamed
;
Arslan, Ahmad
;
Szczepańska-Woszczyna, …
- In:
International journal of organizational analysis
31
(
2023
)
7
,
pp. 3502-3518
Persistent link: https://www.econbiz.de/10014432353
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->