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~accessRights:"restricted"
~person:"Andronikidis, Andreas"
~person:"Talib, Faisal"
~subject:"Multi-criteria analysis"
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Qualitätsmanagement in der Sof...
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Multi-criteria analysis
Qualitätsmanagement
5
Quality management
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Dienstleistungsqualität
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Multikriterielle Entscheidungsanalyse
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Andronikidis, Andreas
Talib, Faisal
Liu, Hu-Chen
4
Georgiou, Andreas C.
3
Bera, Sasadhar
2
Bisdorff, Raymond
2
Can, Gülin Feryal
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Gotzamani, Katerina
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Sharma, Abhinav Kumar
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Business process management journal
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Journal of retailing and consumer services
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The TQM journal : the international review of organizational improvement
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Identification and prioritization of barriers to total quality management implementation in service industry : an analytic hierarchy process approach
Talib, Faisal
;
Rahman, Zillur
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 591-615
Persistent link: https://www.econbiz.de/10011443175
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2
Aligning customer requirements and organizational constraints to service processes and strategies
Paltayian, George
;
Gotzamani, Katerina D.
;
Georgiou, …
- In:
Business process management journal
23
(
2017
)
5
,
pp. 1018-1042
Persistent link: https://www.econbiz.de/10011785811
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3
A quality function deployment framework for service strategy planning
Kamvysi, Konstantina
;
Andronikidis, Andreas
;
Georgiou, …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303357
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