Error in Manufacturing in Industry 4.0: A Systematic Literature Review -- 15. A New Model for Quality 4.0 -- 16. A … Comparative Study of Service Quality in Portuguese and Angolan Higher Education Institutions -- 17. Exploring the Potential …This proceedings volume provides in-depth research in the fields of quality innovation, sustainability, and operations …

This book is based on the proceedings of a one-day conference on Market Quality, held at the Zicklin School of Business … on April 30, 2002. Some of the questions addressed in this book are: How should market quality be defined, measured …