hospitality: can the quality perception be a key factor? -- The role of enabling technologies from Industry 4.0 in the formulation … houses - Design, Quality, Innovation and Sustainability in Advanced Materials -- Angolan Cement Industry: marketing channel … laboratory reagents in a Portuguese public hospital: a case study -- Towards Digital Transformation: A Case Study to Identify and …

Error in Manufacturing in Industry 4.0: A Systematic Literature Review -- 15. A New Model for Quality 4.0 -- 16. A … Comparative Study of Service Quality in Portuguese and Angolan Higher Education Institutions -- 17. Exploring the Potential …This proceedings volume provides in-depth research in the fields of quality innovation, sustainability, and operations …

This book is based on the proceedings of a one-day conference on Market Quality, held at the Zicklin School of Business … on April 30, 2002. Some of the questions addressed in this book are: How should market quality be defined, measured …