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Grundlagen, Konzepte und Herausforderungen -- Rahmenbedingungen des Kommunikationsmanagements -- Soziologische, kulturelle und psychologische Einflussfaktoren -- Zieldefinition, Planung und Evaluation der Unternehmenskommunikation -- Strukturen, Prozesse und Akteure des Kommunikationsmanagements...
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"This powerful, practical and highly relevant book is a must read for both communication scholars and practitioners …." - Donald K. Wright, College of Communication, Boston University, USA "This book provides a compelling case that effective … communication for an organization is as much about the outside-in as the inside-out perspective” - Maximilian Schoeberl, Executive …
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