//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
How financial firms decide on...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
5
Dienstleistungsqualität
5
Konsumentenverhalten
5
Service quality
5
productivity
5
service operations
5
Productivity
4
Produktivität
3
pricing
3
AI
2
Beziehungsmarketing
2
Big Data
2
Big data
2
Customer satisfaction
2
Data Analytics
2
Data Mining
2
Data analytics
2
Data mining
2
Dienstleistungssektor
2
Electronic Markets
2
Information technology
2
Informationstechnik
2
Innovation
2
Innovation management
2
Innovationsmanagement
2
Internet
2
Kundenzufriedenheit
2
Product differentiation
2
Product quality
2
Produktdifferenzierung
2
Produktqualität
2
Quality management
2
Qualitätsmanagement
2
Relationship marketing
2
Service industry
2
automation
2
big data
2
customer compatibility
2
customer efficiency
2
customer profitability
2
more ...
less ...
Online availability
All
Undetermined
Free
83
Type of publication
All
Article
60
Book / Working Paper
4
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
Language
All
Undetermined
48
English
16
Author
All
Harker, Patrick T.
30
Hitt, Lorin M.
24
Brynjolfsson, Erik
7
Frei, Frances X.
5
Xue, Mei
5
Frei, Frances
4
Friesz, Terry L.
4
Hitt, Lorin
4
Tambe, Prasanna
4
Wu, Lynn
4
Chen, Pei-yu
3
Vargas, Luis G.
3
Aksin, O. Zeynep
2
Buell, Ryan W.
2
Campbell, Dennis
2
Campbell, Dennis W.
2
Choi, S. Chan
2
Desarbo, Wayne S.
2
Field, Joy M.
2
Hong, Sungwook
2
Lou, Bowen
2
Anandalingam, G.
1
Avgar, Ariel C.
1
Bavafa, Hessam
1
Bresnahan, Timothy
1
Bresnahan, Timothy F.
1
Cachon, Gérard P.
1
Chen, Bintong
1
Chen, Peiyu
1
Clemons, Eric
1
Clemons, Eric K.
1
Golden, Bruce L.
1
Gu, Bin
1
Guodong (Gordon) Gao
1
Hall, Robert E.
1
Hallowell, Susan F.
1
Hann, Il-Horn
1
Harker, Patrick
1
Hong, Yili
1
Jin, Fujie
1
more ...
less ...
Institution
All
National Bureau of Economic Research (NBER)
1
Published in...
All
Management Science
20
European Journal of Operational Research
7
Transportation Research Part B: Methodological
7
Management science : journal of the Institute for Operations Research and the Management Sciences
6
Information systems research : ISR
2
Manufacturing & Service Operations Management
2
Operations management research : OMR ; advancing practice through theory
2
Socio-Economic Planning Sciences
2
Economics Letters
1
Information Economics and Policy
1
International Studies in the Service Economy
1
Journal of Economic Perspectives
1
Journal of Financial Services Research
1
Journal of Productivity Analysis
1
Leader to Leader
1
Lecture Notes in Economics and Mathematical Systems
1
Management information systems : mis quarterly
1
Manufacturing & service operations management : M & SOM
1
Measuring Capital in the New Economy
1
NBER Working Papers
1
The Quarterly Journal of Economics
1
The Review of Economics and Statistics
1
Transportation Research Part A: Policy and Practice
1
more ...
less ...
Source
All
RePEc
48
ECONIS (ZBW)
14
OLC EcoSci
1
Other ZBW resources
1
Showing
1
-
10
of
64
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Data analytics, innovation, and firm productivity
Wu, Lynn
;
Hitt, Lorin M.
;
Lou, Bowen
- In:
Management science : journal of the Institute for …
66
(
2020
)
5
,
pp. 2017-2039
Persistent link: https://www.econbiz.de/10012234746
Saved in:
2
Is Tom Cruise threatened? : an empirical study of the impact of product variety on demand concentration
Tan, Tom Fangyun
;
Netessine, Serguei
;
Hitt, Lorin M.
- In:
Information systems research : ISR
28
(
2017
)
3
,
pp. 643-660
Persistent link: https://www.econbiz.de/10011754107
Saved in:
3
Built to learn : how work practices affect employee learning during healthcare information technology implementation
Avgar, Ariel C.
;
Tambe, Prasanna
;
Hitt, Lorin M.
- In:
Management information systems : mis quarterly
42
(
2018
)
2
,
pp. 645-659
Persistent link: https://www.econbiz.de/10011878451
Saved in:
4
Are all spillovers created equal? : a network perspective on information technology labor movements
Wu, Lynn
;
Jin, Fujie
;
Hitt, Lorin M.
- In:
Management science : journal of the Institute for …
64
(
2018
)
7
,
pp. 3168-3186
Persistent link: https://www.econbiz.de/10011899741
Saved in:
5
The impact of e-visits on visit frequencies and patient health : evidence from primary care
Bavafa, Hessam
;
Hitt, Lorin M.
;
Terwiesch, Christian
- In:
Management science : journal of the Institute for …
64
(
2018
)
12
,
pp. 5461-5480
Persistent link: https://www.econbiz.de/10011964507
Saved in:
6
Learning by customers as co-producers in financial services : an empirical study of the effects of learning channels and customer characteristics
Field, Joy M.
;
Xue, Mei
;
Hitt, Lorin M.
- In:
Operations management research : OMR ; advancing …
5
(
2012
)
1/2
,
pp. 43-56
Persistent link: https://www.econbiz.de/10009571276
Saved in:
7
Measuring product type and purchase uncertainty with online product ratings : a theoretical model and empirical application
Chen, Peiyu
;
Hitt, Lorin M.
;
Hong, Yili
;
Wu, Shinyi
- In:
Information systems research : ISR
32
(
2021
)
4
,
pp. 1470-1489
Persistent link: https://www.econbiz.de/10012805204
Saved in:
8
Data analytics supports decentralized innovation
Wu, Lynn
;
Lou, Bowen
;
Hitt, Lorin M.
- In:
Management science : journal of the Institute for …
65
(
2019
)
10
,
pp. 4863-4877
Persistent link: https://www.econbiz.de/10012118140
Saved in:
9
Social media alleviates venture capital funding inequality for women and less connected entrepreneurs
Wang, Xiaoning
;
Wu, Lynn
;
Hitt, Lorin M.
- In:
Management science : journal of the Institute for …
70
(
2024
)
2
,
pp. 1093-1112
Persistent link: https://www.econbiz.de/10014513907
Saved in:
10
The customer may not always be right : customer compatibility and service performance
Buell, Ryan W.
;
Campbell, Dennis W.
;
Frei, Frances X.
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1468-1488
Persistent link: https://www.econbiz.de/10012505994
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->