Reciprocity within Major Retail Purchase Channels and their Effects on Overall, Offline and Online Loyalt -- Effects of Perceived Offline-Online and Online-Offline Channel Integration Services -- Importance of Marketing Instruments for Repurchase Intentions in Omni-channel Retailing.

Motivation -- Relevance -- Overall research design -- Structure of the dissertation -- Goal and structure -- Service-dominant logic as a research lens -- Service systems as a unit of analysis -- Frontstage service technology adoption -- Conclusion and summary -- Goal and structure -- Towards a...

Srun shows how the psychology of luxury brands truly plays into high value customer motivations and unlocks the potential to understand their decision processes which are unlike that of any other customer. Selling to very wealthy, demanding customers - whether you’re selling luxury products or...

This SpringerBrief offers an academic perspective on the trend of ‘pop-up’ retailing. It analyzes this temporary retail-oriented setting designed to foster a direct customer-brand interaction for a limited period, often with an explicitly promotional or communicative purpose. Adopting a...

Einzelhandel im Wandel – Herausforderungen und Standortanforderungen,- Standortanalyse -- Bestimmung des Verkehrsaufkommens -- Verträglichkeitsprüfung -- Hinweise für die Bemessung und Gestaltung von Außenanlagen -- Literatur.

The purpose of this research project is to contribute to effective retail by determining the impacts of the elements of retail marketing interventions on sales performance in franchises and branches. The approach comprises a series of complementary surveys of franchisees, branch managers, shop...

Empirische Studien zum Entscheidungsverhalten von Unternehmen bei der Festle­ gung des für ein Geschäftsjahr einzusetzenden Werbeetats sowie dessen Allokation auf Werbeaktivitäten zeigen, daß die Werbeplanung in der unternehmerischen (Han­ dels-)Praxis zu einem Großteil nur unzureichend...