"This book addresses the systems and methodologies that enable organizations to predict web user behavior as a way to support website design and personalization of web-based services and commerce"--Provided by publisher.

Managing expectations: a changing landscape / Jo Coldwell-Neilson -- The role of social media as a tool for learning / Carole A. Bagley, William H. Creswell -- Assessment and learning partnerships in an online environment / Patrick Griffin ... [et al.] -- Development of the assessment design and...