New ways of managing conflict are increasingly important features of organisational work and employment. Leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of...

This study examines how emotion cannot simply be separated from thinking, judgement, decision making and other so-called rational organizational processes. It shows how feeling and emotion lie at the heart of organizational functioning

This multidisciplinary overview tackles ethics from the viewpoints of critical social theory, practice and implications. Among the issues addressed are equal opportunities environmental responsibility and corporate governance

This volume considers how managers use ideas and visions to frame their employees' internalized understanding of the external rules and instructions that govern their work. It brings an interpretative perspective to the question of individual and group competence