Similar Search Results

Serving students : understanding students' interactions with people and processes using online tools

Small, Felicity; Dowell, David; Crawford, Heather - In: Services marketing quarterly 37 (2016) 4, pp. 209-224

Persistent link: https://www.econbiz.de/10011628454

Valkov, Alexander - In: Economic Thought journal (2010) 3, pp. 48-67

An effective model is proposed, treating the medical centers as production systems. The key criteria for effectiveness assessment are characterized by means of result hierarchy and by means of the most frequently used indicators in their management. The capabilities of the model for CVP analysis...

Persistent link: https://www.econbiz.de/10008503590

The impact of market orientation on patient loyalty : the mediation of relationship quality

Huang, Jin-An; Lai, Chi-Shiun; Hu, Jer-San; Weng, Rhay-Hung - In: Service business 8 (2014) 4, pp. 499-515

Persistent link: https://www.econbiz.de/10010469729

Patient satisfaction in hospital emergency services : a perspective from Portugal

Polónia, Daniel Ferreira; Dias, Ana Alexandra da Costa; … - In: International journal of productivity and quality … 31 (2020) 3, pp. 349-368

Persistent link: https://www.econbiz.de/10012516301

Using structural equation modeling to analyze patient value, satisfaction, and loyalty : a case study of healthcare in China

Miao, Rui; Zhang, Hui; Wu, Qi; Zhang, Jie; Jiang, Zhibin - In: International journal of production research 58 (2020) 2, pp. 577-596

Persistent link: https://www.econbiz.de/10012193981

The association between perceived value and patient loyalty in public university hospitals in Turkey

Özer, Leyla; Başgöze, Pınar; Karahan, Ayça - In: Total quality management & business excellence : an … 28 (2017) 7, pp. 782-800

Persistent link: https://www.econbiz.de/10011977041

The development of medical business through relational marketing

Grozea, Beniamin; Pop, Nicolae Al. - In: Development, Growth and Finance of Organizations from …, (pp. 67-74). 2017

Persistent link: https://www.econbiz.de/10012221085

What determines patient loyalty in health services? : an analysis to assist service quality management

Oliveira, Lucas Ambrósio Bezerra de; Albuquerque, … - In: Total quality management & business excellence 33 (2022) 12, pp. 1403-1421

Persistent link: https://www.econbiz.de/10013352681

A meta-analysis of the determinants of patient satisfaction and loyalty

Olesen, Karin; Bathula, Hanoku - In: Health marketing quarterly 39 (2022) 2, pp. 191-210

Persistent link: https://www.econbiz.de/10013357112

Healthcare Relationship Marketing: Strategy, Design, and Measurement

Alkhateeb, Fadi M.; Do, Minh-Nguyen - In: International Journal of Pharmaceutical and Healthcare … 7 (2013) 1

Persistent link: https://www.econbiz.de/10014795918

1
2
3
4
5
6
7
8
9
10
Next
Last