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The impact of website quality...
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Consumer behaviour
9
Konsumentenverhalten
9
Dienstleistungsqualität
8
Service quality
8
Beziehungsmarketing
6
Customer satisfaction
6
Kundenzufriedenheit
6
Relationship marketing
6
Brand image
3
Internet marketing
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Leistungsmotivation
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Logistics
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Logistik
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Logistikdienstleister
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Markenimage
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Online-Marketing
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Website
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Work motivation
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Behavioral intentions
2
Brand management
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Emotion
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Markenführung
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Quality management
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Qualitätsmanagement
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purchase intention
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relationship quality
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AHP
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Ant colony optimization
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Chen, Mu-Chen
19
Hsu, Chia-Lin
10
Chang, Kuo-Chien
9
Cheng, Yi-Sung
3
Hsu, Ya-Ti
3
Kuo, Nien-Te
3
Yang, Taho
3
Hsiao, Yu-Hsiang
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Tiwari, Manoj Kumar
2
CHANG, HSU-HWA
1
CHEN, MU-CHEN
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CHEN, YAN-KWANG
1
Chang, Chi-Ya
1
Chao, Chuang-Min
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Lee, Li-Hung
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Lee, Rong-Shean
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Lin, Jui-Chou
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Yan, Min-Ren
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1
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1
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Journal of retailing and consumer services
4
International journal of hospitality management
2
Measuring Business Excellence
2
The International Journal of Logistics Management
2
Total quality management & business excellence
2
Asia-Pacific Journal of Operational Research (APJOR)
1
European Journal of Operational Research
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems and e-business management : ISeB
1
International Journal of Production Economics
1
International journal of physical distribution & logistics management : IJPD & LM
1
International journal of production research
1
Journal of air transport management
1
Journal of travel and tourism marketing
1
Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business
1
Mathematics and Computers in Simulation (MATCOM)
1
Omega
1
Quality & Quantity: International Journal of Methodology
1
Technological forecasting & social change : an international journal
1
The Service Industries Journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Transportation research / E : an international journal
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ECONIS (ZBW)
18
RePEc
7
Other ZBW resources
4
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1
Investigating the impacts of guanxi and relationship marketing in port logistics : two cases
Chen, Mu-Chen
;
Chang, Kuo-Chien
;
Hsu, Chia-Lin
;
Vega de …
- In:
Maritime economics & logistics : a quarterly scientific …
20
(
2018
)
4
,
pp. 603-623
Persistent link: https://www.econbiz.de/10011975177
Saved in:
2
How green marketing, perceived motives and incentives influence behavioral intentions
Chang, Kuo-Chien
;
Hsu, Chia-Lin
;
Hsu, Ya-Ti
;
Chen, Mu-Chen
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 336-345
Persistent link: https://www.econbiz.de/10012026003
Saved in:
3
How a branded website creates customer purchase intentions
Chang, Kuo-Chien
;
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kuo, Nien-Te
- In:
Total quality management & business excellence
30
(
2019
)
4
,
pp. 422-446
Persistent link: https://www.econbiz.de/10012199763
Saved in:
4
How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
5
How does gamification improve user experience? : an empirical investigation on the antecedences and consequences of user experience and its mediating role
Hsu, Chia-Lin
;
Chen, Mu-Chen
- In:
Technological forecasting & social change : an …
132
(
2018
),
pp. 118-129
Persistent link: https://www.econbiz.de/10011959818
Saved in:
6
Investigating pharmaceutical logistics service quality with refined Kano's model
Chen, Mu-Chen
;
Hsu, Chia-Lin
;
Lee, Li-Hung
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012305901
Saved in:
7
Applying the Kano model to investigate the quality of transportation services at mega events
Chen, Mu-Chen
;
Hsu, Chia-Lin
;
Huang, Chun-Han
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012502648
Saved in:
8
An efficient ICA-DW-SVDD fault detection and diagnosis method for non-Gaussian processes
Chen, Mu-Chen
;
Hsu, Chun-Chin
;
Malhotra, Bharat
; …
- In:
International journal of production research
54
(
2016
)
17/18
,
pp. 5208-5218
Persistent link: https://www.econbiz.de/10011530193
Saved in:
9
The data-driven analytics for investigating cargo loss in logisitics systems
Wu, Pei-Ju
;
Chen, Mu-Chen
;
Tsau, Chih-Kai
- In:
International journal of physical distribution & …
47
(
2017
)
1
,
pp. 68-83
Persistent link: https://www.econbiz.de/10011690934
Saved in:
10
The self-learning particle swarm optimization approach for routing pickup and delivery of multiple products with material handling in multiple cross-docks
Chen, Mu-Chen
;
Hsiao, Yu-Hsiang
;
Reddy, Reddivari Himadeep
- In:
Transportation research / E : an international journal
91
(
2016
),
pp. 208-226
Persistent link: https://www.econbiz.de/10011598392
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