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1
The impact of estimation : a new method for clustering and trajectory estimation in patient flow modeling
Ranjan, Chitta
;
Paynabar, Kamran
;
Helm, Jonathan E.
; …
- In:
Production and operations management : an international …
26
(
2017
)
10
,
pp. 1893-1914
Persistent link: https://www.econbiz.de/10011778012
Saved in:
2
Healthcare service quality and patient satisfaction : a conceptual framework
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 608-627
Persistent link: https://www.econbiz.de/10014470928
Saved in:
3
The missing link to patient engagement in Italy : the role of
health
literacy in enabling
patients
Palumbo, Rocco
;
Annarumma, Carmela
;
Adinolfi, Paola
; …
- In:
Journal of health organization and management
30
(
2016
)
8
,
pp. 1183-1203
Persistent link: https://www.econbiz.de/10011610884
Saved in:
4
Diabetes and the hospitalized patient
Nataraj, Nisha
;
Ivy, Julie Simmons
;
Payton, Fay Cobb
; …
- In:
Health care management science
21
(
2018
)
4
,
pp. 534-553
Persistent link: https://www.econbiz.de/10011933842
Saved in:
5
Ground handling performance based clustering for
Vietnam
airlines strategic management
Wang, Tien-Chin
;
Yen Thi Hong Pham
;
Huong Thi Mai Truong
- In:
International journal of business and economics …
7
(
2018
)
3
,
pp. 55-61
Persistent link: https://www.econbiz.de/10011918350
Saved in:
6
Do satisfied employees lead to satisfied
patients
? : an empirical study in an Italian hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
Saved in:
7
Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris
;
Tsotsolas, Nikos
;
Skordoulis, Michalis
; …
- In:
International journal of productivity and quality …
25
(
2018
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
Saved in:
8
The role of patient satisfaction in hospitals' medicare reimbursements
Liu, Lu
;
Gauri, Dinesh Kumar
;
Jindal, Rupinder P.
- In:
Journal of public policy & marketing
40
(
2021
)
4
,
pp. 558-570
Persistent link: https://www.econbiz.de/10012660199
Saved in:
9
Validating service quality (SERVQUAL) in healthcare : measuring patient satisfaction using their perceptions in Jordan
Ibrahim, Mohammed Shaker
- In:
Journal of information & knowledge management : JIKM
19
(
2020
)
1
,
pp. 2040021-1-2040021-13
Persistent link: https://www.econbiz.de/10012292689
Saved in:
10
Factors affecting patient satisfaction : an exploratory study for quality management in the
health
-care sector
Kamra, Vishal
;
Sing, Harjot
;
De, Kalyan Kumar
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
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