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Psychological ethical climate, leader-member exchange and commitment to superior customer value : influencing salespeople’s unethical intent and sales performance
Schwepker, Charles H. <Jr.> - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 72-87
Persistent link: https://www.econbiz.de/10011690139
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Using ethical leadership to improve business-to-business salesperson performance : the mediating roles of trust in manager and ethical ambiguity
Schwepker, Charles H. <Jr.> - In: Journal of business-to-business marketing 26 (2019) 2, pp. 141-158
Persistent link: https://www.econbiz.de/10012196278
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Influencing the salesforce through perceived ethical leadership : the role of salesforce socialization and person-organization fit on salesperson ethics and performance
Schwepker, Charles H. <Jr.> - In: The journal of personal selling & sales management : JPSSM 35 (2015) 4, pp. 292-313
Persistent link: https://www.econbiz.de/10011415997
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Effects of ethical sales behaviour on satisfaction, trust, commitment, retention and words-of-mouth
Ou, Wei-Ming; Shih, Chia-Mei; Chen, Chin-Yuan - In: International journal of commerce and management 25 (2015) 4, pp. 673-686
Persistent link: https://www.econbiz.de/10011446689
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Reducing salesperson job stress and unethical intent : the influence of leader-member exchange relationship, socialization and ethical ambiguity
Schwepker, Charles H. <Jr.>; Good, Megan C. - In: Industrial marketing management : the international … 66 (2017), pp. 205-218
Persistent link: https://www.econbiz.de/10011776017
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Ethical leadership in the salesforce : effects on salesperson customer orientation, commitment to customer value and job stress
Schwepker, Charles H. <Jr.>; Ingram, Thomas N. - In: The journal of business & industrial marketing 31 (2016) 7, pp. 914-927
Persistent link: https://www.econbiz.de/10011564161
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Three levels of ethical influences on selling behavior and performance : synergies and tensions
Kadic-Maglajlic, Selma; Micevski, Milena; Lee, Nick; … - In: Journal of business ethics : JOBE 156 (2019) 2, pp. 377-397
Persistent link: https://www.econbiz.de/10012017534
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Putting the customer at the center : does store managers' ethical leadership make a difference in authentic customer orientation?
Ruiz-Palomino, Pablo; Linuesa-Langreo, Jorge; … - In: Academia : revista Latinoamericana de administración 36 (2023) 2, pp. 269-288
Persistent link: https://www.econbiz.de/10014305916
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Do ethics drive value co-creation on digital sharing economy platforms?
Nadeem, Waqar; Al-Imamy, Saifeddin - In: Journal of retailing and consumer services 55 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012268871
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Right from the start : the association between ethical leadership, trust primacy, and customer loyalty
Crossley, Craig; Taylor, Shannon G.; Liden, Robert C.; … - In: Journal of business ethics : JBE 193 (2024) 2, pp. 409-426
Persistent link: https://www.econbiz.de/10015044768