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Service quality, experiential...
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683
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331
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298
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272
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270
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254
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253
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Journal of marketing communications
219
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Journal of Islamic marketing
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Tourism management perspectives : TMP
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Journal of strategic marketing
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ECONIS (ZBW)
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1
The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
Saved in:
2
Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure
Liu, Mengzhen
;
Xiong, Wei
- In:
Journal of travel and tourism marketing
40
(
2023
)
3
,
pp. 221-241
Persistent link: https://www.econbiz.de/10014369784
Saved in:
3
The effect of service quality on customer satisfaction and repurchase intention : focusing on supermarkets in Mongolia
Oyunbazar, Batsuuri
;
Song, Pan-Ting
;
Kang, Tae-Won
- In:
Journal of international trade & commerce
16
(
2020
)
5
,
pp. 227-244
Persistent link: https://www.econbiz.de/10012592697
Saved in:
4
Studying the effect of perceived service quality on repurchase intention : evidence from hotels in Mashhad, Iran
Ahadmotlaghi, Ehsan
;
Moghaddam, Mohammad Ali Nakhaei
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 905-911
Persistent link: https://www.econbiz.de/10011764081
Saved in:
5
The effect of dynamic integrated resort experience on Croatian customer behavior
Ahn, Jiseon
;
Back, Ki-Joon
;
Barišić, Petra
- In:
Journal of travel and tourism marketing
36
(
2019
)
3
,
pp. 358-370
Persistent link: https://www.econbiz.de/10012179409
Saved in:
6
Measuring customer value in commercial experiences
Eriksson, Maria
;
Bäckström, Ingela
;
Ingelsson, Pernilla
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 618-632
Persistent link: https://www.econbiz.de/10011854111
Saved in:
7
Influence of servicescape stimuli on word-of-mouth intentions : an integrated model to indigenous restaurants
Chao, Ren-Fang
;
Fu, Yi
;
Liang, Chia-Hsiang
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012585695
Saved in:
8
Impact of after-sales service on consumer behavioural intentions
Aslam, Wajeeha
;
Farhat, Kashif
- In:
International journal of business and systems research …
14
(
2020
)
1
,
pp. 44-55
Persistent link: https://www.econbiz.de/10012168722
Saved in:
9
Determinants of repurchase intentions at online stores in Indonesia
Wijaya, Rahmad
;
Farida, Naili
;
Andriyansah
- In:
International journal of e-business research : an …
14
(
2018
)
3
,
pp. 95-111
Persistent link: https://www.econbiz.de/10011886512
Saved in:
10
Interpretive structural modelling of website quality factors for repurchase intention in online context
Trivedi, Vibha
;
Trivedi, Ashish
- In:
International journal of electronic business
14
(
2018
)
4
,
pp. 309-325
Persistent link: https://www.econbiz.de/10012040478
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