Purpose: The purpose of this study was to investigate how a key meeting design characteristic, meeting size, affects the relationship between meeting effectiveness and task performance through employee engagement. Design/methodology/approach: A three-wave time-lagged survey design was used to...

Purpose: Emotional labor is generally seen as a response to organizational display rules, which seek to guide the employee’s emotional expressions in such a way as to benefit the organization – generally by increasing customer satisfaction and fostering a positive regard for the...

This is an ideal reference for those looking to understand, study, and practice community engagement and outreach. It discusses the different ways individuals - including faculty, administrators, and management in organizations - engage in their communities. It supplies case studies, best...