Narrow search
Showing 1 - 10 of 19,491
Cover Image
The drivers of customer satisfaction and loyalty in automotive aftermarket industry
Chandel, Jyoti Kumar; Mohiuddin, Syed Aulia; Mishra, G. P. - In: International journal of business excellence : IJBEX 29 (2023) 3, pp. 351-371
Persistent link: https://www.econbiz.de/10014294167
Cover Image
Why customers intend to use express delivery services
Setiyawati, Sri; Haryanto, Budhi - In: Inventi impact: supply chain & logistics (2017) 2, pp. 69-94
Persistent link: https://www.econbiz.de/10011754169
Cover Image
Dynamic quality and pricing decisions in customer-intensive service systems with online reviews
Zhao, Cui; Zhang, Yao - In: International journal of production research 57 (2019) 18, pp. 5725-5748
Persistent link: https://www.econbiz.de/10012193647
Cover Image
It's not price : it's quality : satisfaction and price fairness perception
Jimenez Mori, Raul - In: World development : the multi-disciplinary … 139 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012698622
Cover Image
Customer perceptions of value, satisfaction, and loyalty in the social media era : insights from electrical home appliances in an emerging economy
Md Uzir Hossain Uzir; Ishraq Jerin; Abu Bakar bin Abdul … - In: International journal of quality and innovation : IJQI 6 (2022) 2, pp. 190-230
Persistent link: https://www.econbiz.de/10013257353
Cover Image
Important drivers for customer satisfaction : from product focus to image and service quality
Hallencreutz, Jacob; Parmler, Johan - In: Total quality management & business excellence 32 (2021) 5, pp. 501-510
Persistent link: https://www.econbiz.de/10012440307
Cover Image
The moderation influence of warranty on customer satisfaction's antecedents : an emprical evidence from automotive dealerships
Sabbagh, Omar; Mohd Nizam Ab Rahman; Wan Rosmanira Ismail; … - In: The service industries journal 37 (2017) 5/6, pp. 381-407
Persistent link: https://www.econbiz.de/10011741146
Cover Image
Green supply chain and customer satisfaction in modern retailing : a dual-perception analysis with SEM approach
Soykoth, Mostofa Wahid; Rahaman, Mohammad Mizenur; … - In: International journal of integrated supply management : … 15 (2022) 4, pp. 381-409
Persistent link: https://www.econbiz.de/10014320342
Cover Image
A brand like a friend : how brand likeability influences brand perception
Ohlwein, Martin; Bruno, Pascal - In: International journal of market research 64 (2022) 3, pp. 295-305
Persistent link: https://www.econbiz.de/10013257982
Cover Image
Does customer satisfaction exist in purchasing and usage of electronic home appliances in Bangladesh through interaction effects of social media?
Md Uzir Hossain Uzir; Abu Bakar bin Abdul Hamid; … - In: International journal of business excellence : IJBEX 23 (2021) 1, pp. 113-137
Persistent link: https://www.econbiz.de/10012506639