Purpose The purpose of this study is to find out the factors that influence dental travelers’ revisit intention (RI) to Tijuana, Mexico. Design/methodology/approach Based on the push and pull model, five constructs were included: quality service, price, supporting services, cultural proximity...

Healthcare, being a complex and huge system, suffers from low quality of care delivered to arriving patients. The quality of care depends on the patient's condition and the availability of hospital's resources. Therefore, many authors have studied the problems faced by such systems and...