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E-Banking : An Empirical Study...
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1
An assessment on the factors affecting e-banking adoption among customers : an empirical investigation in West Bengal
Ghosh, Rituparna
;
Barman, Pranay Kumar Roy
- In:
International journal of public sector performance …
13
(
2024
)
1
,
pp. 14-24
Persistent link: https://www.econbiz.de/10015067290
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2
Exploring the value dimensions and their impact on customer loyalty in Indian banking services
Sahoo, Debajani
;
Teland, Achyut
- In:
Theoretical economics letters
9
(
2019
)
6
,
pp. 1938-1954
Persistent link: https://www.econbiz.de/10012239814
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3
Customer experience quality in omni-channel banking : identifying the factors affecting customer experience in the Indian context
Chauhan, Prashant
;
Sarabhai, Samar
- In:
International journal of management concepts and …
12
(
2019
)
2
,
pp. 222-238
Persistent link: https://www.econbiz.de/10012105452
Saved in:
4
The antecedents of rural customers' satisfaction and loyalty regarding mobile banking services during the COVID-19 pandemic in
India
Verma, Saurabh
;
Gupta, Mamta
;
Biswas, Anandita
- In:
International journal of business forecasting and …
9
(
2024
)
2
,
pp. 197-212
Persistent link: https://www.econbiz.de/10014512030
Saved in:
5
The differential impact of e-service quality's dimensions on trust and loyalty of retail bank customers in an emerging market
Shaikh, Ateeque
;
Banerjee, Shubhomoy
;
Singh, Baljeet
- In:
Services marketing quarterly
44
(
2023
)
2/3
,
pp. 121-141
Persistent link: https://www.econbiz.de/10014320365
Saved in:
6
Augmenting bank service quality dimensions : moderation of perceived trust and perceived risk
Biswas, Abhijeet
;
Jaiswal, Deepak
;
Kant, Rishi
- In:
The international journal of productivity and …
72
(
2023
)
2
,
pp. 469-490
Persistent link: https://www.econbiz.de/10014307496
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7
Electronic banking service quality : perception of customers in the Greater Accra Region of Ghana
Tetteh, Joseph Emmanuel
- In:
Journal of internet commerce
21
(
2022
)
1
,
pp. 104-131
Persistent link: https://www.econbiz.de/10012801988
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8
Linking relationship marketing to customer loyalty in the e-banking context : the central role of customer satisfaction
Nam Hoai Nguyen
;
Dung Phuong Hoang
- In:
Gadjah Mada international journal of business
26
(
2024
)
1
,
pp. 109-140
Persistent link: https://www.econbiz.de/10014486995
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9
A Brazilian experience of customer retention and its key drivers in banking service rendering
Milan, Gabriel Sperandio
;
Toni, Deonir de
;
Barcellos, …
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
4
,
pp. 269-286
Persistent link: https://www.econbiz.de/10011412348
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10
Mobile bank applications : antecedents and consequences of young bank customer loyalty
Nourallah, Mustafa
- In:
International journal of management practice : IJMP
15
(
2022
)
1
,
pp. 131-149
Persistent link: https://www.econbiz.de/10012800132
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