Chapter 1: Who is Gen Z? -- Chapter 2: What Shaped Gen Z?,- Chapter 3: What does Generation Z want? -- Chapter 4: What the hell is a 20th Century Job Anyway? -- Chapter 5: What Makes a 21st Century Job? -- Chapter 6: Bodies In Seats -- Chapter 7: The True Cost of Metric Fixation -- Chapter 8:...

Giving junior team members a significant role in hiring decisions and encouraging employee feedback on customer‐comment forms are just two of the unconventional human‐resource management practices that have helped to make Pret A Manger one of the most admired brands in Britain. McDonald’s...

At a time when it has become fashionable in some quarters to question the value which human resource specialists provide to an organization, Motorola has used a people‐centred approach to drive fundamental change. Alan Larson, the company’s senior applications consultant, takes up the story.