Reviews the relevant literature on experiences of stress and violence and their interactions within the hotel, catering and tourism industry. Examines conditions that may be conducive to violence and stress at work, investigates the extent of the problem, identifies vulnerable groups of workers...

Examines the policy, legal and institutional framework for micro and small enterprises (MSEs) in Chile from 1990 to 2000. Provides a general overview of the Chilean political and economic systems, describes economic and employment performance in MSEs and assesses the effects of the policy and...

Briefly looks at the links between work organization, productivity and working conditions. Discusses the advantages which can be gained by using appropriate tools and techniques and improving working conditions and safety. Based on 24 case studies which cover a broad range of forestry activities.

Reviews Chinese labour market developments during the 1980s and 1990s and proposes policy directions to help accelerate the creation of new jobs.

Explores the issue of productivity in micro, small and medium-size enterprises and examines its relation to employment and poverty. Presents 11 case studies which illustrate how the ILO's small enterprise support programme (IFP/SEED) confronts the productivity challenge by focusing on...

Analyses the economic contributions of multinational enterprises (MNEs) to the Namibian and Zimbabwean economies. Looks at certain social aspects and compares the volume, distribution and contributions of MNE capital to the two countries' economies before and after economic liberalization.