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~institution:"Center for Service Excellence"
~institution:"European University Institute / Department of Economics"
~subject:"Customer satisfaction"
~subject:"Manufacturing industries"
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Innovation, investment and productivity : evidence from Spanish firms
Licandro, Omar
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contributor
); …
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2004
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[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001934556
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Servicequalität in internen und externen Kunden-Lieferanten-Beziehungen : Antezedenzien und Effekte in einer modifizierten Service-Profit Chain
Langmann, Kristin
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Center for Service Excellence
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2018
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1. Auflage
Persistent link: https://www.econbiz.de/10011709796
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