online social media (OSM) from the perspective of consumer behaviour and consumer protection. It aimed to identify and assess …

market study conducted in 2009/2010, and published by the European Commission in 2010. The objectives of the current study … are to investigate if a well-functioning electricity market is in place for consumers in the EU and assess how the … performance of retail electricity markets for consumers has developed since the first market study. The study also examines the …

This study about legal and commercial guarantees, funded by the European Union in the frame of the EU Consumer … implementation of the Consumer Sales Directive; consultations with retailers, manufacturers, consumer bodies, ECC-net, ADR bodies and … enforcement authorities; an online consumer survey measuring consumers’ experience with legal and commercial guarantees; an online …

The study had a threefold objective: Collecting data and evidence, testing a range of remedies to improve consumer …-based research, stakeholder interviews, and focus groups. Task 2 involved a consumer survey conducted in conjunction with behavioural … experiments, to provide quantitative evidence on consumers’ experiences in the market, the impact of contract features and the …

online cross-border trade in the European Digital Single Market. The primary objective of this study was to investigate the … consumers face at each stage of the online shopping process and their prevalence by region, country, sector, product, and type …

This behavioural study examined consumer choices in relation to food sustainability, and was carried out at the Milan … Expo 2015 among EXPO visitors, by CentERdata, GFK, and Ecorys. This project examined two aspects related to consumer … sustainability: consumer use of sustainability information and food waste. …

Commission’s top priorities: to create a borderless Digital Single Market (DSM) across Europe. The Commission’s DSM strategy for …