Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~institution:"Harvard Graduate School of Business Administration"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Der Weg zum Kundenversteher :...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
6
Relationship marketing
6
Customer satisfaction
2
Customer service
2
Kundenmanagement
2
Kundenservice
2
Kundenzufriedenheit
2
Marketing management
2
Marketingmanagement
2
Unternehmenswachstum
2
Automation
1
Automatisierung
1
Beziehungsmanagement
1
Cognition
1
Computerized method
1
Computerunterstützung
1
Creativity
1
Erfolg
1
Firm growth
1
Intelligenz
1
Intelligenzforschung
1
Intelligenzleistung
1
Interpersonale Kompetenz
1
Kognition
1
Kreativität
1
Kundenorientierung
1
Learning psychology
1
Lernpsychologie
1
Loyalität
1
Market research
1
Marketing
1
Marktforschung
1
Strategic management
1
Strategisches Management
1
Verbraucherzufriedenheit
1
Zukunft
1
more ...
less ...
Type of publication
All
Book / Working Paper
7
Type of publication (narrower categories)
All
Collection of articles of several authors
2
Sammelwerk
2
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Reprint
1
more ...
less ...
Language
All
English
7
Author
All
Barwise, Patrick
1
Gardner, Howard
1
Jaworski, Bernard J.
1
MacMillan, Ian C.
1
McGrath, Rita Gunther
1
Meehan, Sean A.
1
Rayport, Jeffrey F.
1
Reichheld, Frederick F.
1
more ...
less ...
Institution
All
Harvard Graduate School of Business Administration
Springer Fachmedien Wiesbaden
65
IGI Global
25
National Bureau of Economic Research
25
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
16
Université Paris-Dauphine (Paris IX)
15
American Marketing Association
10
Books on Demand GmbH <Norderstedt>
8
Haufe-Lexware GmbH & Co. KG
8
Institute for the Study of Labor (IZA)
8
Verlag Dr. Kovač
7
Fördergesellschaft Marketing an der Universität Augsburg
6
Springer-Verlag GmbH
6
Universität St. Gallen
6
Verlag Franz Vahlen
6
AMACOM
5
C.E.P.R. Discussion Papers
5
EconWPA
5
Edward Elgar Publishing
5
HAL
5
Information Resources Management Association
5
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
5
Universität Mannheim
5
Zentrum für Europäische Wirtschaftsforschung (ZEW)
5
Eric Cuvillier <Firma>
4
Erich-Schmidt-Verlag
4
Fachhochschule Reutlingen / European School of Business
4
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
4
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
4
Technische Universität Dresden
4
Wiley-VCH
4
African Governance and Development Institute (AGDI)
3
Erasmus Research Institute of Management
3
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
3
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
3
Faculdade de Economia, Universidade Nova de Lisboa
3
Faculdade de Economia, Universidade do Porto
3
Friedrich-Schiller-Universität Jena
3
Institut für Marktorientierte Unternehmensführung Mannheim
3
Institutet för Näringslivsforskning (IFN)
3
more ...
less ...
Published in...
All
A Harvard business review paperback
1
Leadership for the common good
1
The results-driven manager series
1
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Five minds for the future
Gardner, Howard
-
2006
Minds viewed globally: a personal introduction -- The disciplined mind -- The synthesizing mind -- The creating mind -- The respectful mind -- The ethical mind -- Conclusion: toward the cultivation of the five minds
Persistent link: https://www.econbiz.de/10003383498
Saved in:
2
Connecting with your customers
2006
Persistent link: https://www.econbiz.de/10003292010
Saved in:
3
MarketBusters : 40 strategic moves that drive exceptional business growth
McGrath, Rita Gunther
;
MacMillan, Ian C.
-
2005
Persistent link: https://www.econbiz.de/10002346613
Saved in:
4
The ultimate question : for opening the door to good profits and true growth
Reichheld, Frederick F.
-
2006
Persistent link: https://www.econbiz.de/10003085713
Saved in:
5
Harvard business review on customer relationship management
2002
Persistent link: https://www.econbiz.de/10001608651
Saved in:
6
Simply better : winning and keeping customers by delivering what matters most
Barwise, Patrick
;
Meehan, Sean A.
-
2004
Persistent link: https://www.econbiz.de/10001830108
Saved in:
7
Best face forward : why companies must improve their service interfaces with customers
Rayport, Jeffrey F.
;
Jaworski, Bernard J.
-
2007
-
[Reprint]
Persistent link: https://www.econbiz.de/10001902044
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
