1. E-government as collaborative governance / Barbara Allen ... [et al.] -- 2. Performance measurement and evaluation of e-government and e-governance programmes and initiatives / Tony Bovaird -- 3. E-government and e-governance / Tony Bovaird -- 4. Confidence in e-government / Georges Chatillon...

Research argues that e-government technologies have positive influences on politics and democracy, improving citizens' environment as well as their engagement with their government. Although much research indicates that e-government technologies have increased citizen participation, there is...

E-government and social inclusion: concepts / Arun Mahizhnan -- Different : a taxonomy and examination of the role of e-government in the digital divide / Frank Bannister, Denise Leahy -- Democratising e-democracy: a roadmap for impact / Francesco Molinari, Maggie McPherson, Gurmit Singh -- ICT:...

This book provides a systemic-based inquiry platform to explore boundaries, limits, and advantages of information and communication technology use in the public decision making processes. With theoretical and practical contributions, this publication examines the impact of governmental...

"This book focuses on the impact of new and innovative technologies on improving public service delivery in public and nonprofit organizations. It highlights how government adopts and implement digital solutions to public problems at all levels of governments. It also provides case studies...

"This book provides the latest research findings such as theoretical foundations, principles, methodologies, architectures, technical frameworks, international policy, standardization and case studies for the achievement of interoperability within the provision of digital services, from...