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~institution:"Institutet för Ekonomisk Forskning <Lund>"
~subject:"Dienstleistungsqualität"
~type_genre:"Hochschulschrift"
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Dienstleistungsqualität
Consumer behaviour
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Information technology
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Anselmsson, Johan
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Institutet för Ekonomisk Forskning <Lund>
Christian-Albrechts-Universität zu Kiel
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Friedrich-Schiller-Universität Jena
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Customer-perceived service quality and technology-based self-service
Anselmsson, Johan
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2001
Persistent link: https://www.econbiz.de/10001630599
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