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Understanding antecedents and outcomes of private label brand choice : an empirical analysis in a multichannel context
Lukner, Stefanie - 2021
Persistent link: https://www.econbiz.de/10013260157
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Understanding antecedents and moderators of post-complaint customer purchase behavior in online retailing
Aswege, Frederike von - 2020
Persistent link: https://www.econbiz.de/10012403851
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Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan - 2017
Persistent link: https://www.econbiz.de/10011705406