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Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan - 2017
Persistent link: https://www.econbiz.de/10011705406
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Determinants of product return behavior in fashion e-commerce
Matthies, Henrik Bernd Karl - 2016
Persistent link: https://www.econbiz.de/10011601152
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Understanding the effect of sustainable products on consumer purchase and return behavior : an empirical analysis in online markets
Feuß, Sebastian Dominik - 2020
Persistent link: https://www.econbiz.de/10012403850
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Market orientation in large firms : a longitudinal investigation of antecedents and consequences
Peuker, Victoria - 2019
Persistent link: https://www.econbiz.de/10012403853
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Integration auf Sinneswahrnehmungen beruhender Kundenforderungen in das Quality Function Deployment
Falk, Björn - 2017 - 1. Auflage
Persistent link: https://www.econbiz.de/10011721583
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Langfristige Nutzung produktorientierter Beschwerdeinformationen
Linder, Alexander - 2018 - 1. Auflage
Persistent link: https://www.econbiz.de/10011959993
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Understanding antecedents and moderators of post-complaint customer purchase behavior in online retailing
Aswege, Frederike von - 2020
Persistent link: https://www.econbiz.de/10012403851
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Exploring online consumer shopping type behavior using big data clickstream information
Schellong, Daniel Andreas - 2018
Persistent link: https://www.econbiz.de/10012049302
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Evaluating different types of segmentation bases towards their link to consumer behavior in e-commerce
Scheuffelen, Stefan C. - 2017
Persistent link: https://www.econbiz.de/10011639112