apgyvendinimo įmonių teikiamų paslaugų kokybės tyrimas remiantis SERVQUAL metodika. … SERVQUAL methodology. …

The Bachelor's paper analyses consumer loyalty and its formative elements in UAB “RIMI Lietuva”. The problem under … research is characterized by the following questions: what makes consumers to be loyal, what determinates their loyalty, what … the store net can do to attract the consumers. The concept of a consumer loyalty defined, its measurement methods analyzed …

relationship development model of five stages, including customers' roles in them. Thesis defines the essence of loyalty too, as …

In the Bachelor thesis theoretical and practical consumer loyalty programs aspects has been analysed.In the theoretical … part of the work Lithuanian and foreign authors theoretical aspects about the conceptions of consumer loyalty and loyalty … programs, factors, determining consumer loyalty, loyalty programs creating purposes are introduced, also different loyalty …

In this undergraduate studies thesis customer loyalty is being analyzed. Thesis object - customer loyalty assessment in … recommendations to encourage customer loyalty. Thesis aim is specified into objectives, that gives us such structure: introduction to … conception of customer loyalty, purpose of greater sales, and conception of loyalty program. Further analysis consists from …

. Empirinėje dalyje analizuojami apklausos, parengtos pagal Servqual paslaugų kokybės matavimo modelį, rezultatai. Vertinama UAB … work. The analysis of questionnaire research results, which was based on the Servqual method, is represented in empirical …