The goal of this study is to analyze the previously unexplored gender and age specific relationship of flextime with absenteeism. This work is based on a French national survey on work organization and working conditions carried out on 25 000 employees. The approach taken is a quantitative...

Few empirical studies cover the theme of franchisees' satisfaction. This paper investigates the impact of the nature of relationship between franchisers and franchisees on franchisees' satisfaction. Research data have been collected by surveying 400 French franchisees. Surprisingly, this...

Work organization has deeply changed during the last decade, in particular with the introduction of a new type of management production system in the industrial and service sectors – the lean production system. Few studies have considered the social outcomes of work organization forms. Using...

This paper shows that utility differences between the self-employed and employees increase with financial development. This effect is not explained by increased profits but by an increased value of non- monetary benefits, in particular job independence. We interpret these findings by building a...

Dealing with angry individuals, enduring verbal abuse without reacting negatively appears as an inherent part of the work of customer service employees. This research presents and tests a framework to examine, not the effects of customer behavior, but the results of negative management modes on...

We study the psychosocial determinants of self-assessed health in order to explain social inequalities in health in France. We use a unique general population survey to assess the respective impact on self-assessed health status of subjective perceptions of social capital, social support, and...

The poor neighbourhoods of Antananarivo present an amalgamation of all urban ills: threat of flooding during the rainy season, overcrowded living conditions, almost complete lack of access to running water, frequent problems of drugs and violence, bad reputation, etc. These negative aspects are...