One important barrier to insurance markets that are more inclusive is the necessity to better understand the needs of low-income and other un- and underserved populations. These people are not currently clients of insurers and are difficult for insurers to reach through normal operations. As a...

COVID-19 created a dynamic shock to the international tourism industry, with the related health concerns and travel restrictions impacting travelers' perceptions of risk. Among the most affected economies were Small Island Developing States (SIDS), which are highly dependent on tourism receipts,...

This report aims to deepen the understanding of barriers to and incentives for the acceptance and use of electronic payments, from the perspective of micro, small and medium retailers (merchants). Developing and accelerating acceptance of electronic payments by these merchants is essential to...

This report is based on a study of the costs and savings of retail payments in Albania using a methodology (A Practical Guide for Measuring Retail Payment Costs) developed by the World Bank's Payment Systems Development Group, part of the Financial Inclusion, Infrastructure, and Access at the...

E-commerce, defined broadly as the sale of goods and services facilitated through the internet, is a key growth opportunity for Albania. Sellers can benefit from internet marketing, 24-hour online shopping and remote transaction settlement to reach more customers. Buyers, including both...

This study provides an early assessment of the impact of Coronavirus (COVID-19) on e-commerce platforms and digital financial services, identifying the opportunities, good practices, and key challenges that have emerged in different regions. The focus of the study is to evaluate the impact of...

Plastics have been a development driver for decades but have turned into a development problem due to their omnipresence in the environment. Marine litter and plastic pollution have attracted much attention and commitments from governments and the private sector alike in the past few years....

The World Bank prepared three background studies as inputs for the development of the Cambodia Logistics Master Plan led by the Royal Government of Cambodia (RGC) in 2017-2018. These studies benefit from a close coordination and collaboration with Japan International Cooperation Agency (JICA)...