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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Department of Economics discussion paper series / University of Oxford"
~isPartOf:"Economics discussion paper series / School of Business and Economics, Loughborough University"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Legends in marketing"
~isPartOf:"Working papers / Universitat Pompeu Fabra, Department of Economics and Business"
~person:"Arsalan Najmi"
~subject:"Dienstleistungsqualität"
~subject:"E-commerce"
~type:"article"
~type:"book"
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Dienstleistungsqualität
E-commerce
Consumer behaviour
3
Konsumentenverhalten
3
Customer satisfaction
2
Electronic Commerce
2
Kundenzufriedenheit
2
Online retailing
2
Online-Handel
2
Service quality
2
AHP
1
AHP approach
1
AHP-Verfahren
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Beziehungsmarketing
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Customer service
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Einzelhandel
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Electronic waste
1
Elektronikschrott
1
Kundenservice
1
Measurement
1
Messung
1
Multi-criteria analysis
1
Multikriterielle Entscheidungsanalyse
1
Pakistan
1
Product quality
1
Produktqualität
1
Quality management
1
Qualitätsmanagement
1
Relationship marketing
1
Retail trade
1
TPB
1
analytic hierarchy process
1
consumers
1
customer satisfaction
1
e-channel quality
1
e-customer loyalty
1
e-customer satisfaction
1
e-waste
1
electronic waste
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higher order PLS
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Arsalan Najmi
Ahn, Jiseon
2
Chen, Tser-yieth
2
Jebarajakirthy, Charles
2
Lee, Dae Hui
2
Abror, Abror
1
Agrawal, Shiv Ratan
1
Ahmad, Wasim
1
Ahmed, Jashim Uddin
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Ahmed, Waqar
1
Akhtar, Nadeem
1
Akin, Mahmut Selami
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Al-Hawari, Mohd Ahmad
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Al-Wugayan, Adel A. A.
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Al-nassar, Bilal Ali Yaseen
1
Alanadoly, Alshaimaa Bahgat
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Algharabat, Raed S.
1
Allameh, Sayyed Mohsen
1
Alryalat, Mohammad Abdallah Ali
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Amenuvor, Fortune Edem
1
Asadi, Hassan
1
Baoku, Li
1
Barnes, Bradley R.
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Bellamkonda, Raja Shekhar
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Bhardwaj, Renu
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Boas, Vânia Vilas
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Boateng, Henry
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Boskou, George
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Brock, James L.
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Cai, Huifen
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Chai Har Lee
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Cham Tat Huei
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Chao, Chih-Wei
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Cheah, Isaac
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Chen, Chien-Chih
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Asia Pacific journal of marketing and logistics
Department of Economics discussion paper series / University of Oxford
Economics discussion paper series / School of Business and Economics, Loughborough University
International journal of electronic customer relationship management : IJECRM
Legends in marketing
Working papers / Universitat Pompeu Fabra, Department of Economics and Business
International journal of management practice : IJMP
1
International journal of services and operations management : IJSOM
1
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ECONIS (ZBW)
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Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
2
Understanding the impact of service convenience on customer satisfaction in home delivery : evidence from Pakistan
Mehmood, Syeda Marium
;
Arsalan Najmi
- In:
International journal of electronic customer …
11
(
2017/2018
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10011889860
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