//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"European management journal"
~isPartOf:"Gabler Edition Wissenschaft"
~isPartOf:"International journal of hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Application of relationship ma...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
516
Relationship marketing
516
Consumer behaviour
267
Konsumentenverhalten
267
Customer satisfaction
188
Kundenzufriedenheit
188
Dienstleistungsqualität
157
Service quality
157
Organizational behaviour
113
Verhalten in Organisationen
113
Organisatorischer Wandel
111
Organizational change
111
Hotel industry
103
Hotellerie
103
Theorie
100
Theory
100
Deutschland
85
Germany
85
Brand management
81
Markenführung
81
Gastronomie
73
Restaurant industry
73
Brand image
71
Markenimage
71
Arbeitsverhalten
69
Work behaviour
69
Emotion
62
Vertrauen
54
Confidence
53
Arbeitszufriedenheit
46
Job satisfaction
46
Customer service
41
Kundenservice
41
Customer value
39
Kundenwert
39
Employee retention
37
Mitarbeiterbindung
37
Customer integration
35
Lieferantenmanagement
35
Supplier relationship management
35
more ...
less ...
Online availability
All
Undetermined
405
Free
3
Type of publication
All
Article
571
Book / Working Paper
161
Type of publication (narrower categories)
All
Article in journal
568
Aufsatz in Zeitschrift
568
Hochschulschrift
154
Thesis
143
Bibliografie enthalten
22
Bibliography included
22
Case study
16
Fallstudie
16
Collection of articles of several authors
7
Sammelwerk
7
Aufsatzsammlung
4
Conference proceedings
2
Graue Literatur
2
Konferenzschrift
2
Non-commercial literature
2
Company information
1
Firmeninformation
1
more ...
less ...
Language
All
English
581
German
153
Author
All
Han, Heesup
17
Mattila, Anna S.
11
Jang, Soocheong
10
Hyun, Sunghyup Sean
9
Wong, IpKin Anthony
9
Qu, Hailin
7
Ahn, Jiseon
6
So, Kevin Kam Fung
6
Busser, James A.
5
DiPietro, Robin B.
5
Kim, Peter Beomcheol
5
Kim, Wansoo
5
Kim, Woo Gon
5
Bai, Billy
4
Clegg, Stewart
4
Cunha, Miguel Pina e
4
Hwang, Jinsoo
4
King, Ceridwyn
4
Lee, Choong-Ki
4
Prentice, Catherine
4
Ryu, Kisang
4
Shulga, Lenna V.
4
Song, Hak-jun
4
Tanford, Sarah
4
Thaichon, Park
4
Torres, Edwin N.
4
Yu, Jongsik
4
Back, Ki-Joon
3
Chua, Bee-Lia
3
Gao, Yixing
3
Ha, Jooyeon
3
Hanks, Lydia
3
Im, Jinyoung
3
Kim, Hyun Jeong
3
Lai, Ivan K. W.
3
Lee, Jin-soo
3
Lehto, Xinran Y.
3
Liu, Matthew Tingchi
3
Lyu, Yijing
3
Madera, Juan M.
3
more ...
less ...
Institution
All
Deutschland / Bundeswehr / Universität Hamburg
2
Published in...
All
Asia Pacific journal of marketing and logistics
European management journal
Gabler Edition Wissenschaft
International journal of hospitality management
Journal of business research : JBR
874
SpringerLink / Bücher
666
Journal of retailing and consumer services
590
Industrial marketing management : the international journal for industrial and high-tech firms
494
Journal of business ethics : JOBE
313
Journal of organizational change management
307
Springer eBook Collection
257
The journal of services marketing
229
The journal of business & industrial marketing
213
The service industries journal
213
Journal of change management : an international journal
193
Journal of the Academy of Marketing Science
171
Journal of strategic marketing
169
Business process management journal
167
Cogent business & management
162
Technological forecasting & social change : an international journal
154
International journal of contemporary hospitality management
152
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
149
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
146
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
131
Academy of Management journal : AMJ
129
Harvard-Business-Manager : das Wissen der Besten
128
Business horizons
127
Journal of hospitality marketing & management
125
Harvard business review : HBR
124
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
124
Tourism management : research, policies, practice
124
Journal of service research : JSR
121
Journal of travel and tourism marketing
118
The journal of product & brand management
116
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
116
Journal of service management
115
Human relations
110
Springer eBook Collection / Business and Economics
108
Europäische Hochschulschriften / 5
107
more ...
less ...
Source
All
ECONIS (ZBW)
732
Showing
1
-
10
of
732
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Managerial sensemaking of interaction within business relationships : a cultural perspective
Ivanova-Gongne, Maria
;
Torkkeli, Lasse
- In:
European management journal
31
(
2013
)
6
,
pp. 717-727
Persistent link: https://www.econbiz.de/10010234759
Saved in:
2
Extending the scope of hotel client reactions to employee injustice : hotel employer reviews on the Internet
Melián-González, Santiago
;
Bulchand-Gidumal, Jacques
- In:
International journal of hospitality management
63
(
2017
),
pp. 93-100
Persistent link: https://www.econbiz.de/10011705784
Saved in:
3
The impact of CSR on casino employees’ organizational trust, job satisfaction, and customer orientation : an empirical examination of responsible gambling strategies
Lee, Choong-Ki
;
Song, Hak-jun
;
Lee, Hye-mi
;
Lee, Seoki
; …
- In:
International journal of hospitality management
33
(
2013
),
pp. 406-415
Persistent link: https://www.econbiz.de/10009746335
Saved in:
4
When employees fight back : investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, Suk Ha Grace
;
Lin, Zhiwei
;
Wong, IpKin Anthony
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227116
Saved in:
5
Organizational identity consistency in a discontinuous corporate volunteering program
Kreutzer, Karin
;
Rueede, Dominik
- In:
European management journal
37
(
2019
)
4
,
pp. 455-467
Persistent link: https://www.econbiz.de/10012063235
Saved in:
6
The link between environmental uncertainty, organizational agility, and organizational creativity in the hotel industry
Darvishmotevali, Mahlagha
;
Altinay, Levent
;
Köseoglu, …
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241802
Saved in:
7
Fairness and commitment to change in M&As : the mediating role of organizational identification
Soenen, Guillaume
;
Melkonian, Tessa
- In:
European management journal
35
(
2017
)
4
,
pp. 486-492
Persistent link: https://www.econbiz.de/10011746213
Saved in:
8
Organizational change and rigidity during crisis : a review of the paradox
Sarkar, Soumodip
;
Osiyevskyy, Oleksiy
- In:
European management journal
36
(
2018
)
1
,
pp. 47-58
Persistent link: https://www.econbiz.de/10011817059
Saved in:
9
Combinations of absorptive capacity metaroutines : the role of organizational disruptions and time constraints
Mariano, Stefania
;
Al-Arrayed, Suad
- In:
European management journal
36
(
2018
)
2
,
pp. 171-182
Persistent link: https://www.econbiz.de/10011845694
Saved in:
10
Organizational zemblanity
Giustiniano, Luca
;
Cunha, Miguel Pina e
;
Clegg, Stewart
- In:
European management journal
34
(
2016
)
1
,
pp. 7-21
Persistent link: https://www.econbiz.de/10011448390
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->