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Regaining altitude : a case analysis of the JetBlue Airways Valentine’s Day 2007 crisis
Efthimiou, Gregory G. - In: The handbook of crisis communication, (pp. 115-140). 2010
Persistent link: https://www.econbiz.de/10003929149
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Are they practicing what we are preaching? : an investigation of crisis communication strategies in the media coverage of chemical accidents
Holladay, Sherry J. - In: The handbook of crisis communication, (pp. 159-180). 2010
Persistent link: https://www.econbiz.de/10003929163
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"We tell people, it’s up to them to be prepared" : public relations practices of local emergency managers
Littlefield, Robert; Rowan, Katherine; Veil, Shari R.; … - In: The handbook of crisis communication, (pp. 245-260). 2010
Persistent link: https://www.econbiz.de/10003929173
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Oil Industry crisis communication
Maresh, Michelle; Williams, David E. - In: The handbook of crisis communication, (pp. 285-300). 2010
Persistent link: https://www.econbiz.de/10003929410
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Educational crisis management practices tentatively embrace the new media
Gainey, Barbara S. - In: The handbook of crisis communication, (pp. 301-318). 2010
Persistent link: https://www.econbiz.de/10003929412
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Effective public relations in racially charged crises : not black or white
Liu, Brooke Fisher - In: The handbook of crisis communication, (pp. 335-358). 2010
Persistent link: https://www.econbiz.de/10003929415
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Public relations and reputation management in a crisis situation : how Denny’s Restaurants reinvigorated the firm’s corporate identity
Kanso, Ali M.; Levitt, Steven R.; Nelson, Richard Alan - In: The handbook of crisis communication, (pp. 359-377). 2010
Persistent link: https://www.econbiz.de/10003929418
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Organizational and media use of technology during fraud crises
Caldiero, Christopher; Taylor, Maureen; Ungureanu, Lia - In: The handbook of crisis communication, (pp. 396-409). 2010
Persistent link: https://www.econbiz.de/10003929422
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Organizational use of new communication technology in product recall crises
Taylor, Maureen - In: The handbook of crisis communication, (pp. 410-421). 2010
Persistent link: https://www.econbiz.de/10003929424
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Negotiating global citizenship : Mattel’s 2007 recall crisis
Curtin, Patricia A. - In: The handbook of crisis communication, (pp. 467-488). 2010
Persistent link: https://www.econbiz.de/10003929433