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The influence of performance management systems on key actors in universities : the case of an English university
Melo, Ana Isabel; Sarrico, Cláudia S.; Radnor, Zoe - In: Public management review 12 (2010) 2, pp. 233-254
Persistent link: https://www.econbiz.de/10003962833
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Process redesign : reengineering core process at computer department - a case of SWCC
Al-Hudhaif, Sulaimann A. - In: Business process management journal 15 (2009) 2, pp. 184-200
Persistent link: https://www.econbiz.de/10003847219
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How an organization changes in ERP implementation : a Taiwan semiconductor case study
Yeh, Jen Yin; OuYang, Yen-ching - In: Business process management journal 16 (2010) 2, pp. 209-225
Persistent link: https://www.econbiz.de/10003979042
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The critical consequences of project drift : a case study in the UK banking sector
Hedley, Julie; Ojiako, Udechukwu; Johansen, Eric; … - In: Business process management journal 16 (2010) 4, pp. 772-786
Persistent link: https://www.econbiz.de/10008648010
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Stakeholder perspective on internal marketing communication : an ERP implementation case study
Finney, Sherry - In: Business process management journal 17 (2011) 2, pp. 311-331
Persistent link: https://www.econbiz.de/10009156937
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Process selection in re-engineering by measuring degree of change
Hanafizadeh, Payam; Osouli, Elmira - In: Business process management journal 17 (2011) 2, pp. 284-310
Persistent link: https://www.econbiz.de/10009156944
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"It was the night of the long knives" : when public management collides with group identities
Ratner, Helene - In: Public management review 14 (2012) 1, pp. 23-40
Persistent link: https://www.econbiz.de/10009502361
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Process management tasks and barriers : functional to processes approach
Silva, Lucia Aparecida da; Damian, Ieda Pelogia Martins; … - In: Business process management journal 18 (2012) 5, pp. 762-776
Persistent link: https://www.econbiz.de/10009663518
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When change becomes transformation : a case study of change management in Medicaid offfices in New York City
Isett, Kimberley R.; Glied, Sherry A. M.; Sparer, Michael S. - In: Public management review 15 (2013) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10009713213
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Improving ITIL compliance using change management practices : a finance sector case study
Yamakawa, Peter; Obregón Noriega, Claudio; Novoa … - In: Business process management journal 18 (2012) 6, pp. 1020-1035
Persistent link: https://www.econbiz.de/10009684770