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Employees' reactions to IT-enabled process innovations in the age of data analytics in healthcare
Bala, Hillol; Venkatesh, Viswanath - In: Business process management journal 23 (2017) 3, pp. 671-702
Persistent link: https://www.econbiz.de/10011744804
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Impact of digital Industry 4.0 innovations on interorganizational value chains : a systematic literature review
Nottbrock, Claus; Looy, Amy van; Haes, Steven de - In: Business process management journal 29 (2023) 1, pp. 43-76
Persistent link: https://www.econbiz.de/10014230511
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Smart business networks : interaction-coordination aspects and risks
Pau, Louis-François - In: Business process management journal 18 (2012) 5, pp. 829-843
Persistent link: https://www.econbiz.de/10009663512
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Mapping knowledge networks for organizational re-design in a rehabilitation clinic
Cannavacciuolo, Lorella; Landoli, Luca; Ponsiglione, … - In: Business process management journal 23 (2017) 2, pp. 329-348
Persistent link: https://www.econbiz.de/10011703517
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From business process management to customer process management
Trkman, Peter; Mertens, William; Viaene, Stijn; Gemmel, Paul - In: Business process management journal 21 (2015) 2, pp. 250-266
Persistent link: https://www.econbiz.de/10011301256
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BPM for supporting customer relationship and profit decision
Lau, Henry; Nakandala, Dilupa; Samaranayake, Premaratne; … - In: Business process management journal 22 (2016) 1, pp. 231-255
Persistent link: https://www.econbiz.de/10011455487
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Customer requirements based ERP customization using AHP technique
Parthasarathy, Sudhaman; Daneva, Maya - In: Business process management journal 20 (2014) 5, pp. 730-751
Persistent link: https://www.econbiz.de/10010415802
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A empirical study of a novel managing customer power model and business performance in the mobile service industry
Alotaibi, Youseef; Liu, Fei - In: Business process management journal 20 (2014) 6, pp. 816-843
Persistent link: https://www.econbiz.de/10010432347
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Business process reengineering for designing a knowledge-enabled customer-centric competitiveness strategy
Al-Shammari, Minwir - In: Business process management journal 29 (2023) 6, pp. 1706-1733
Persistent link: https://www.econbiz.de/10014381132
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Supply chain and quality management : the definition of a standard to implement a process management system in a supply chain
Carmignani, Gionata - In: Business process management journal 15 (2009) 3, pp. 395-407
Persistent link: https://www.econbiz.de/10003865264